Job Description

Job Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Demonstrable ability to communicate.
• Solid experience with CRM software and MS Office (particularly MS Excel).
• Experience in delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Good listening, negotiation and presentation abilities.
• Excellent verbal and written communication skills.
• Possess at least a Bachelor's Degree in Business Administration, Sales or relevant field.
• 2 to 5 years of relevant experience in digital marketing & media, Social Media and /or e-commerce
•  Excellent interpersonal and client relationship management skills
• Expertise in closing business development deals and grow current client businesses is a plus.
•  Ability to conduct competition analyses and build ROI.
•  Knowledge of SEO, Digital Analytics, online media trends., digital marketing, digital tools, social media platform, and updates.
•  A keen interest in digital media with a passion for following digital and advertising trends.
• Highly motivated, organized self-starter with the ability to multi-task under pressure.
•  Candidate must possess at least a bachelor degree in Business Studies/ Administrative/Management Marketing or equivalent,
• Preferably Senior Executive specialized in Digital Marketing or Equivalent. 
• Chinese speaking candidates will be an added advantage for this position. 

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.

Company Benefits

Additional Info