Customer Service Executive - Cantonese speaking
Hiredsearch
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RM 3000 - RM 4800
Cyberjaya / Ara Damansara
Full-Time
Job Description
- Handle inbound calls & emails.
- Reports problems, potential crisis and complaint to different layers of Team for service improvement.
- Provide comprehensive solution to customers and executes empowerment guideline.
- Makes outbound call to customers for follow-up cases.
- Documents call activities in system
- Monitor pending cases.
Benefits:
- Annual Leave
- Birthday Leave
- Medical Leave
- Monthly Allowances
- KPI Incentive
- Insurance coverage
- Young and vibrant working culture
- Training is provided
Job Requirements
- Candidate must possess at least a SPM/Diploma/Degree
- At least 1-2 year(s) of working experience in the customer service field is required for this position.
- Good communication skill in English AND Cantonese is a must to support HK.
- Applicants must be willing to work in Cyberjaya / Ara Damansara
- Normal Working Hour (Monday - Friday)
- 15 Permanent position(s) available.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General Work, Management Trainee, Others
Company Profile
Hiredsearch
In Hiredsearch, the candidates we recruit are people we trust to work with hence we trust them to deliver results for you.
We are committed to understanding the unique needs and culture of your company to find the ideal fit. We place talents in all fields that help you achieve success.
We are committed to understanding the unique needs and culture of your company to find the ideal fit. We place talents in all fields that help you achieve success.
Hiredsearch will save you and your team time while minimizing the loss of production workflow.
We want our partners and clients to have a peace-of-mind when they acquire new talents. It is about the people – they make up the organisation.
We love what we do and we want to help you achieve your goals too.
With a combination of strength in our skill sets and experience in the recruitment field for more than a decade, we have track records of delivered results for brands across SMEs and MNCs in the areas of executive search, mass hiring and foreign language speakers search.
We specialize in a broad range of Junior Level to Senior Management Level Placements in various markets.
Delivering results and talents are always our focus.
Customer Service Executive - Cantonese speaking
HiredsearchRM 3000 - RM 4800
Cyberjaya / Ara Damansara
Full-Time
This job is no longer available