Job Description

• Answer inbound calls and direct calls to appropriate person, follow up on all inbound sales calls
• Process customer PO and monitor timely deliveries. Maintain packer logbook, blanket orders and backorders
• Make outbound calls to existing and new customers
• Communicate sales promotion to current and new customers, via flyers, emails, etc
• Develop new business via internet leads
• Attend trade shows and follow-up on leads
• Submit a summary Sales Report monthly
• Complete customer inbound and outbound calls report for management review and give input, daily or weekly
• Monitor resolution of customer issues/problems up to completion
• Notify Branch Manager of any potential loss of business
• Track all customer activity via GAP Report. Reviewing each customer’s sales history and reporting any change in activities

• Report directly to Branch Manager
• Maintain all current business
• Responsible for customer inventory levels, custom and stock items. Inform customers of new products and benefits of using them
• Develop new business for existing accounts
• Develop new business from potential customer
• Provide excellent customer service by maintaining relationship and favourable contacts with current and potential accounts
• Ensure all activities are in compliance to existing policies & procedures

Job Requirements

• Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Marketing or equivalent
• Required language(s): Bahasa Malaysia, English
• Added advantage: If can communicate in Mandarin language (to liaise with China factory)
• Fresh graduates welcome to apply, with working experiences is added advantage
• Preferable junior executive specialized in Sales – Retails/General or equivalent
• Basic knowledge of standard concepts, practices & procedures in the field or in related area
• Proficiency in computer application: Excel, MS Word and some Database programs (added advantage)

Additional Info