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Retail Outlet Manager (Luxury Brand at GPO)

Hiredly X
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Undisclosed

Genting Highlands

Full-Time

Job Description

1. Sales Management
  • Ensuring an excellent customer experience in the store by enforcing company procedures
  • Having a clear understanding of the sales targets set and working with the team to achieve them. Ensuring a focus on the indicators set by management (turnover, customer loyalty, UPT, AUR, ATV, sell-through, service...)
  • Analysing sales results and indicators in order to produce a weekly business report for management
  • Taking proactive action (turnover, personnel, mystery shoppers, competitive intelligence...)
  • Suggesting and implementing any corrective measures required to increase sales (merchandising, stock, CRM, team motivation…)

2. Personnel Management / Staff Development
  • Managing, leading and motivating the team effectively, particularly with a view to guaranteeing continuous improvements in sales
  • Setting targets and informing teams of results
  • Optimising schedules by tailoring working periods to daily and seasonal fluctuations and staff absence
  • Recruiting new staff, in collaboration with head office
  • Identifying the potential in all employees, assessing their performance and their scope for improvement, and preparing annual/quarterly evaluations, development opportunities and career paths

3. Administrative Management of the Store
  • Opening and closing the store, monitoring cash flow, managing deliveries
  • Ensuring that stocks and stockrooms are well organised and monitored
  • Organising restocks if necessary based on sales 
  • Organising and conducting annual and rolling stock-takes 
  • Guaranteeing impeccable after-sales service


Job Requirements

  • Preferably from mid-luxury to high-luxury Retail 
  • Someone who has the business acumen and is capable of leading a team
  • Required language(s): English, Bahasa Malaysia, Mandarin (added advantage)

Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

General Sales, Key Account / Relationship Management, Retail Sales


Company Profile

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Hiredly X

Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry. 

We help employers screen and source the best candidates through exclusive access to our job portal database.

Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.


company-logo-image

Retail Outlet Manager (Luxury Brand at GPO)

Hiredly X

Undisclosed

Genting Highlands

Full-Time

This job is no longer available