Job Description

• Perform maintenance, troubleshooting and provide solutions 
• Conduct debugging to resolve errors
• Conduct system backups, optimization, initiation of recovery procedures
• Support with the goal of meeting performance and usage requirements
• Assist with system testing and deployment 
• Assist with piloting of new tools, technologies, and/or processes
• Run routine application tests
• Monitor the systems to ensure availability to users in a secure and controlled manner 
• Liaise with developer’s team and business stakeholders 
• Monitor the systems to ensure availability to users in a secure and controlled manner 
• Use prescribed guidelines or policies to analyses and resolve problems 
• Produce incident report 

Job Requirements

• Preferable with knowledge of Enterprise software (ERP)
• Fair understanding of Microsoft SQL Database and able to perform initial problem solving by executing SQL scripts 
• Ability to create high quality system functional documentation, testing environment and strong requirement) gathering skills. 
• Knowledge and background of development (desired)
• C# understanding (desired) 
• Knowledge in Retail operations would be preferred 
• Knowledge in using reporting tools would be preferred
• Knowledge in Application development tools and methodologies would be preferred 
• Understanding and knowledge of core LSNAV and/or Microsoft Dynamics NAV modules or any retail software would be preferred 

Additional Info