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Retail Application Support Engineer (ERP)

Recruitment Firm
IT - General
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Kota Damansara, Selangor

About The Job

  • Perform maintenance, troubleshooting and provide solutions 
  • Conduct debugging to resolve errors
  • Conduct system backups, optimization, initiation of recovery procedures
  • Support with the goal of meeting performance and usage requirements
  • Assist with system testing and deployment 
  • Assist with piloting of new tools, technologies, and/or processes
  • Run routine application tests
  • Monitor the systems to ensure availability to users in a secure and controlled manner 
  • Liaise with developer’s team and business stakeholders 
  • Monitor the systems to ensure availability to users in a secure and controlled manner 
  • Use prescribed guidelines or policies to analyses and resolve problems 
  • Produce incident report 

Job Requirements

  • Preferable with knowledge of Enterprise software (ERP)
  • Fair understanding of Microsoft SQL Database and able to perform initial problem solving by executing SQL scripts 
  • Ability to create high quality system functional documentation, testing environment and strong requirement) gathering skills. 
  • Knowledge and background of development (desired)
  • C# understanding (desired) 
  • Knowledge in Retail operations would be preferred 
  • Knowledge in using reporting tools would be preferred
  • Knowledge in Application development tools and methodologies would be preferred 
  • Understanding and knowledge of core LSNAV and/or Microsoft Dynamics NAV modules or any retail software would be preferred 

Our Culture


Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.

*Do note that since we are a recruitment firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon! 


As the headhunting arm of one of the top job portal platforms in Malaysia (i.e. WOBB), Hiredly aspires to bring the best of today's talent right to your company's doorstep. Hiredly boasts to have an exclusive database of young, talented and passionate jobseekers who are eager to make an impact in the workplace. Emphasizing on our strengths, we specialize our services to recruit junior and mid level talents because we believe that they are and will be the future of tomorrow.