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Product Specialist (Medical equipment)

Recruitment Firm
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Kuala Lumpur, Kuala Lumpur

About The Job

  • To initiate, plan and conduct TOPCON Eyecare diagnostic equipment’s demonstration, talk & application training accurately and completely to internal and external customers 
  • To prepare, plan, propose the marketing plans to departmental head and execute the plan upon approval effectively and smoothly (eg, trade event & roadshows, market survey, market analysis, marketing tools, KOL pool development, sales and promotion activities) 
  • Keep abreast of relevant trend in Ophtalmology, and market attitudes; needs; potential; coverage; distribution and competition in order to meet the short and long term business goals and  reporting the information to the departmental head from time to time.   
  • Ensure current technical and application knowledge of the product range is maintained and continuous expand in order to proficiently support internal and external customer needs
  • To involve in government tenders and hospitals projects by accurately communicate all technical specifications and ensure documents are prepared correctly
  • Work cooperatively with the rest of the team and achieve personal Key Performance Indicator
  • To be the first liner to attend and provide solution to complaints and products enquiries 
  • Follow up with potential customers
  • Always deliver exceptional customer service 

Job Requirements

  • Significant work experience in operating Eye care diagnostic equipment such as OCT, Optical Biometer, Topographer, argon laser and Etc. Sales experiences w technical background in this industry serves as plus point
  • Always deliver exceptional customer service and able to solve the issue on site.
  • Must be reliable and punctual to appointments, reports submission 
  • Desire to continue to develop skills and knowledge in sales and marketing 
  • Excellent communication skills, both written and verbal
  • GOOD Command of  English language; Trilingual is a plus
  • Strong work ethic, self-motivated
  • Computer literacy exp
  • Able to accommodate ad-hoc travelling and sales events

Our Culture


Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.

*Do note that since we are a recruitment firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon! 


As the headhunting arm of one of the top job portal platforms in Malaysia (i.e. WOBB), Hiredly aspires to bring the best of today's talent right to your company's doorstep. Hiredly boasts to have an exclusive database of young, talented and passionate jobseekers who are eager to make an impact in the workplace. Emphasizing on our strengths, we specialize our services to recruit junior and mid level talents because we believe that they are and will be the future of tomorrow.