Job Description

• Responsible for designing connectivity solutions for existing and potential customers. 
• Provide trusted technical advice and recommendations to customers. 
• Influence, persuade and negotiate with stakeholders in member and customer organisations. 
• Engage directly with sales and account teams to support pre-sales activities. 
• Act as technical adviser to project teams, colleagues and customers providing specialist technical expertise of the highest level. 
• Monitor sales activities in conjunction with network development and operational standards to ensure customer solutions are sympathetic to current network design principles and restrictions. 
• Liaise with colleagues across company to help ensure solution design activities are documented and tracked as required. 
• Maintain and develop required technical knowledge by attending relevant meetings, workshops and events. 

Job Requirements

• SPM/Diploma/Degree holder.
• 5 years of working experience as Pre-Sales Engineer in the field of Information Security/Cyber Security. 
• Significant experience in Pre-sales support role in technical environment. 
• Significant experience of network design, development and implementation. 
• A very thorough understanding of IP and optical network operations and network infrastructure design principles.
• Good understanding of sales methods and processes. 
• Very good understanding of tender bidding process in IT Security. 
• Must be able to read and understand customer and adapt behaviour/approach 
• Superior customer communication and very good presentation skills. 
• Able to write, speak and communicate well in English and Bahasa. 
• Strong attention to detail and able to present, write and create report in professional manner. 
• Industry recognized certifications for products. 
• Ability to establish technical credibility with a wide range of customer contacts. 
• Team player 
• Stay current on IT security trends and news. 
• Stay up-to-date on information technology trends and security standards. 

Additional Info