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IT Helpdesk- Level 1 Support

Recruitment Firm
Information technology
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Avenue 3, Bangsar South, Kuala Lumpur

About The Job

  • Provide Daily System Health Check, and preparation of report .
  • Provide 1st level IT support including desktop related technical assistance .
  • Responsible for server and workstation setup, maintenance, application implementation, support and configuration.
  • Responsible for software install, update, upgrade, etc. 
  • Day-to-day operations, backup, monitoring and perform scheduled tasks 
  • Perform user account & access administration, remote technical trouble shooting.
  • Creating and maintaining good technical documentation.

Job Requirements

  • Diploma/Higher Diploma in Computer Science or above.
  • Min. 1-year relevant experience in technical support/helpdesk 
  • Proficiency in Windows and Networking.
  • Credentials in CCNA/MCITP will be an advantage.
  • Strong sense of security, good analytical and Self-disciplined.
  • Fast learner, Proactive, Responsible and be with a team player.
  • Fresh graduate will also be considered.
  • Verbal communication in Mandarin/Cantonese is an added advantage.

Our Culture


As the headhunting arm of one of the top job portal platforms in Malaysia (i.e. WOBB), Hiredly aspires to bring the best of today's talent right to your company's doorstep. Hiredly boasts to have an exclusive database of young, talented and passionate jobseekers who are eager to make an impact in the workplace. Emphasizing on our strengths, we specialize our services to recruit junior and mid level talents because we believe that they are and will be the future of tomorrow.  


Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.

*Do note that since we are a recruitment firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon!