Job Description

• Developing & implementing approaches to build and expand existing client base by upselling and cross selling 
• Continuously improve & implement better processes & training within the sales account management team (e.g. user acquisition processes, customer retention process, etc.)
• Delivery will be primarily focused on account management  to achieve assigned KPIs. This may involve:
  • Driving the sales cycle from first purchases until conversion to a steady client
  • High level of product & service knowledge in order to provide key USPs to clients
  • Provide feedback on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers
  • Proper handover of customers to KAMS to ensure sustainable ongoing relationship 
  • Prepare & deliver presentations to potential & existing customers
• Development & implementation of customer retention strategy - e.g. maintain key account plans that identify opportunities, strategic motivators, main stakeholders, buying processes and forecasted sales
• Responsible for analysing sales data using the company’s systems/tools, to support reporting & data-backed discussion during the weekly/monthly sales meetings 
• Required to find and manage  agreed personal  key accounts 
• Support the overall Sales & Marketing team in any ad-hoc requirements

Job Requirements

• Diploma/Degree in any field
• Experiences in Sales/Business Development
• Experiences in leading a team
• Willing to involve in ground work and lead by example
• Experiences in B2B sales- selling services/solution will be added advantage

Additional Info