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Customer Service Executive (Johor) - Immediate

Recruitment Firm
Operations and admin
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Medini, Johor

About The Job

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products 
  • To exceed customers expectation in terms of customer service and accurate information 
  • Work in a team to achieve the required KPI elements and SLA 

Career Growth & Training Programs 
Career Path: Executive -> Senior Executive -> Specialist -> Team Leader -> Assistant Manager -> Manager 

ISTAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company 

English Training - Aegis provides English training to Aegis employees who would like to improve their communication and business writing skills 

Job Requirements

  • Required language(s): Bahasa Malaysia, English
    • Additional languages are a plus 
  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided
  • Applicants must be willing to work on rotational shifts 
  • Working experience in the service industry will be an added advantage for this position  

Our Culture


As the headhunting arm of one of the top job portal platforms in Malaysia (i.e. WOBB), Hiredly aspires to bring the best of today's talent right to your company's doorstep. Hiredly boasts to have an exclusive database of young, talented and passionate jobseekers who are eager to make an impact in the workplace. Emphasizing on our strengths, we specialize our services to recruit junior and mid level talents because we believe that they are and will be the future of tomorrow.  


Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.

*Do note that since we are a recruitment firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon!