Job Description

• To work collaboratively with Revenue, Product & Operations team on being the “voice of the customer” within the company, research trends/needs/experience, develop roadmaps and new features to improve the company’s unique value proposition (UVP) and market share/positioning.  
• Collaborate with the Product Roll-out Committee and coordinate within the marketing departments on the product roll-out plans to communicate the features & benefits of new & existing products to clients. To continuously monitor interest, uptake, risks, bottlenecks & opportunities related to the existing products & services offered. 
• To analyse, propose, develop and manage all commercial terms, pricing strategies & packages, promotional offers & back-end sales funnels for products & services offered. To be the go-to-person to guide Revenue team(s) on the products/services offered & to work collaboratively with the marketing team to develop enablement tools for the Revenue team and entire organisation (eg. collaterals, explainer videos, etc.)  
• To develop messaging & market position around products. To work collaboratively with Community Engagement & Content Designer on communicating the intrinsic & extrinsic value propositions of the products.  
• Define the customer’s journey throughout each lifecycle stage via different channels and collaborate with the marketing team to execute evergreen hyper-personalised account-based marketing funnel(s). To work collaboratively with Digital Marketing Team on data architecture in order to develop segmentations for delivering targeted campaigns. 
• To identify external partnerships & negotiate commercial terms to develop new sales channels, reduce bottlenecks & develop ancillary product offerings to increase lifetime value of the customers. 
• To identify gaps/opportunities to drive rapid growth for the company. 
• To act as the Scrum Master in the marketing sprints & appropriately schedule sprints based on company priorities, workloads & immediate needs. Discuss collaboratively with the marketing team on resource & capacity planning in order to realistically execute the marketing plans. Provide guidance and feedback to the marketing team to ensure alignment & timely execution. 
• To work collaboratively with the Marketing Team & Revenue Ops to develop appropriate tracking & reporting tools. To prepare periodic reporting & data analysis to the Management.

Job Requirements

• Candidate must be willing to work in One City, Subang Jaya, Malaysia.
• Required language(s): Bahasa Malaysia & English
• A holistic marketer - familiar with the functions of digital marketing, events, PR and strategic partnerships 
• Experienced with CRM & Account-based Marketing  
• Experienced in team/campaign management & project management methodologies 
• Preferrably 2-4 years of experience in digital marketing
• Preferably experienced in the Healthcare / SAAS / HR Industry 
• Awesome and responsible team player

Company Benefits

Additional Info