Job Description

• Develops and maintains excellent client and partner agency relationships for assigned portfolio.
• Manages, understands and acts on client requests
• Assist with strategy for a portfolio of clients to deliver growth via search innovation.
• Clearly communicates and provide regular reporting and updates with internal team and clients (written, oral and in-person).
• Responsible for smooth, daily running of account including timelines, budgets, production and analytics.
• Manage client WIP documents to ensure progress on important issues.
• Identify strategic channel development opportunities.
• Cross-sell other GrowthOps services into portfolio clients.
• Assist in the set-up and launch of new advertiser campaigns - plays lead role on some projects, support on others.

• Accurately forecast & report on client performance.
• Work collaboratively with the wider client services team to problem solve and exploit opportunities.
• Partners with all aspects of agency and knows agency structure and role of each discipline.
• Responsible for supporting team leadership and looks for ways to help the team get the job done.
• Proactive; thinks ahead and is able to anticipate next steps, do things without always being told, and figure out the right people to question. Can be relied on to take on the tedious as needed and contribute to team meetings with ideas and insights.
• Complies to quality standards for the team as set forth by senior leadership.
• Keeps abreast of current trends and the latest technological advances.

Job Requirements

• Minimum of 1 year digital marketing experience preferably within an agency environment.
• Search marketing experience preferred.
• Tertiary qualification preferred (Marketing, Business).
• Understanding of the majority of digital agency services.

Additional Info