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Business Analyst

Project Management
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Bangsar South, Kuala Lumpur

About The Job

We are currently searching for a Business Analyst to help plan design, develop and manage efficient systems in support of core organizational functions and business processes.  This includes gathering and analyzing requirements in support of business objectives, system requirements and customer experience.

The Business Analyst will be responsible to deliver output across GrowthOps client work and able to work independently with minimum supervision, and move forward with ways on how to do things effectively and efficiently. 

Job Requirements

Key Responsibilities: 
  • Understand complex business landscapes and clearly articulate business needs from a varied group of stakeholders.
  • Develops functional specifications and system design specifications for client engagements. 
  • Support or lead testing efforts .
  • Ensures issues are identified, tracked, reported on and resolved in a timely manner. 
  • Communicates needed changes to the development team. 
  • Assist in enforcement of project deadlines and schedules.
  • Takes input from supervisor and appropriately and accurately applies comments/ feedback. 
  • Delivers informative, well organized presentations.
  • Assists in the facilitation of team and client meetings.
  • Consistently delivers high-quality services to our clients. 
  • Manages client expectations effectively. 

Knowledge Skills & Competencies 
  • A track record of following through on commitments. 
  • Excellent planning, organizational, and time management skills.
  • Strong problem solving, analytical skills and ability to think creatively.
  • Excellent in written and verbal communication skills, including the ability to run workshops and communicate effectively with different stakeholders across the organizations.
  • Passionate about technology and understanding in customer experience.
  • Possesses understanding in the areas of application programming, database, system design and integration.

Qualifications and Experience 
  • A bachelor’s degree or higher (preferably in computer sciences, system engineering or similar field).
  • Preferably at least 1 year of working experience in the related field but fresh graduates are welcome to apply.
  • Candidates who are able to start work immediately will have an added advantage. 

By joining GrowthOps, you can expect to be part of a supportive, fun and social team environment.  We boast a fantastic culture of success, recognize the contribution of the individual and are proud to provide an environment where our employees can grow and develop.  Candidates who are energetic and motivated for success will fit in well to this young and dynamic company with a client list including some of world’s largest companies and leading brands.  

Our Culture


GrowthOps was formed from the merger of eight independent technology, advertising, strategy, marketing, and people businesses. Fast growing and founder led, these companies were among the most awarded and admired operators in their fields.

Before GOps, we was called APD. At APD, we’re always looking for ways to better deliver results for our clients. So joining forces with formidable partners to complement and expand our own capabilities just made sense.

As part of GrowthOps we now operate at the intersection of entrepreneurship, management consulting, advertising and technology.

We believe these industries are converging because major software and internet-based technologies are changing the way companies do business, and build capacity to grow.

In a fast-changing, technology-driven future, organisations face real threats to their market leadership.

GrowthOps helps our clients respond to and anticipate competitive threats. We provide a single point of contact and accountability, share our clients’ sense of urgency and align our incentives with theirs.


GrowthOps is a new kind of service provider – a growth services partner. We’re creating a new category that fuses together marketing, technology and people disciplines to help large organisations acquire and retain new customers, build and launch transformational products, and scale up operations.

Our core services include: customer research, data and analytics, creative advertising, brand strategy, experience design, software development, cloud services, artificial intelligence, organisational design, and change leadership.

We serve clients across the Asia Pacific from local bases in: Sydney, Melbourne, Brisbane, Canberra, Auckland, Singapore, Kuala Lumpur, Manila, and Hong Kong. 

GrowthOps is listed on the Australian Securities Exchange (ASX:TGO).