Job Description

• Support in designing, developing, and implementing the relevant training curriculum in aligns with an effective Agency Training & Development path.
• Deliver, execute, and monitor implementation of all training and development initiatives to align with company’s objectives
• Conduct post training and follow up though coaching sessions for development intervention and activity management of agency managers to achieve their targeted results
• Identify training and development needs and continuously enhance training programs in order to meet the training needs of agents
• Propose to HOD on the measurement of the results by completing a post program or project evaluation to determine how well the results are achieved
• Monitor implementation of training programs to ensure effective execution
• Monitor and measure post-training performance to ensure delivering the desired post-training benefits, identify performance gaps and follow-up with appropriate remedial actions to close the identified gaps
• Track and review training contents and continuously upgrade content to ensure materials are up to date and relevant
• Participate in training-related events and special projects
• Assist on other responsibilities assigned by the management from time to time

Job Requirements

• A bachelor degree of Business Administration, Insurance, Education or related disciplines
• Have at least 3-5 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales or Marketing
• Knowledge and qualification in financial planning is an added advantage, i.e., completed Registered Financial Planner (RFP) module, PCE & CEILI
• Good training skills and presentation skills  
• Good coaching and mentoring skills
• Proficient in written and spoken English and Bahasa Malaysia
• Candidate must be able to read, write and converse in Mandarin as part of the role required to deal Mandarin speakers
• Enthusiastic, self-motivated and passionate in people development

Company Benefits

Additional Info