Job Description

• Contact potential and existing customers to inform them about a product or service.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information 

Job Requirements

• Proven experience as telesales representative or other sales role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English, Mandarin speaker will be added advantage.
• Excellent communication and interpersonal skills.
• Able to handle objection productively.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Sales -Telesales/Telemarketing or equivalent. 

Company Benefits

Additional Info