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Online Customer Service (客服 - 海外)

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Manila, Philippines, Overseas

About The Job

Job Description:
  • Candidates fluent in Mandarin listening, speaking, reading preferred as role requires candidate to deal with Mandarin speaking clients.
  • Online support and answer customer and any other matter as requested.
  • Interact with various internal department to resolve customer issues.
  • Typing Mandarin fast and accurately to handle daily live chat with customers.
  • Carry out any extra assignment given by the superiors.
  • Able to work on monthly shift rotation including night shift.
  • Candidate must be willing to work in the Philippines.
  • Candidate possess strong responsible, self-disciplined, independence, teamwork, customer oriented, loyalty character is encouraged to apply.

  • *必须能的说流利的普通话和听力,阅读作为首选,需要与普通话客户打交道
  • *在线支持并按要求回答客户和任何其他事项
  • *与各个内部部门互动以解决客户问题
  • *快速准确地打字(中文),以便与客户进行日常实时聊天
  • *执行上级给出的任何额外任务
  • *愿意接受进行月班轮换,包括夜班
  • *必须愿意在菲律宾工作
  • *具有强烈的责任感,自律,独立,以客户为导向
  • *无需经验,提供在职训练

Benefits for Employees:
  • Attractive Taxed Salary + Monthly Allowances + Monthly Incentives
  • Taxed Free (Annual Income Tax paid by Employer)
  • Night shift allowance will be provided.
  • Birthday allowance.
  • Accommodation, meals and transportation to work will be provided.
  • Provide 4 returned air ticket to Malaysia per annum.
  • Minimum 1 month year end bonus.
  • Filing income tax, social welfare insurance and medical insurance in accordance with the Philippine Decree
  • The company provides 50% Medicaid (6000 Peso)

  • *高薪酬 +每月津贴+每月奖励 
  • *免税 (由公司支付)
  • *将提供夜班津贴
  • *生日津贴
  • *提供住宿,餐饮和交通工具
  • *提供每年4张马来西亚往返机票
  • *至少1个月的年终奖金
  • *根据菲律宾法令提交所得税,社会福利保险和医疗保险
  • *公司提供50%医疗补助(6000菲力宾比索)

Job Requirements

  • Age : 22 years old - 35 years old
  • Required language(s): Mandarin, English
  • Required Skill(s): interpersonal skill, communication skill, problem solving skill, analytical skill, Microsoft Office, typing fast.
  • Preferably Junior Executive specialized in online customer service, telemarketing or equivalent.
  • Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

  • *年龄 : 22岁 - 35岁
  • *所需语言:普通话,英语 
  • *所需技能:人际关系技巧,沟通技巧,解决问题的能力,分析技能,Microsoft Office,快速打字
  • *候选人必须至少拥有小学/中学/ SPM /“O”Level,文凭/高级/高级/研究生文凭,学士学位/研究生文凭/专业学位

Our Culture


To be the leading recruitment company recognized in local markets working towards continuous improvement by providing speedy execution, dedication and customer satisfaction.

To attract and develop diverse talents who are aligned with our value and are passionate in making a difference. We strive to create, promote and manage successful events, ensure 100% customer satisfaction and fully commit to every aspect of our services in order to serve our clients beyond their level of expectation.


Globe Asia Services Sdn Bhd is a newly incorporated private limited company on 14th January 2019 and it is a recruitment provider mainly in the e-commerce, IT, virtual games and etc.