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Product Manager

Project management
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Tropicana - Petaling Jaya, Selangor

About The Job

As our Product Manager, you will contribute in designing product and growth strategy, develop processes and build a compelling product to improve our customer acquisition and retention efforts. 
As our Product Manager, you will:
  • Define and scope solutions and specifications for product features and improvements
  • Ensure strong collaboration and communication across the company and serve as a primary point of contact for internal stakeholders across nearly all functions - marketing, sales, operations, tech and customer service.
  • Provide input and contribute to the development of the product roadmap
  • Carry out research and appropriate analyses to support business cases and other product initiatives
  • Prioritise and adjust the product backlog according to strategic product value.
  • Work closely with the stakeholders, design and development team to build product requirements and implementation strategy
  • Provide input and assist in the management of priorities within the product team, including feature prioritisation, maintenance and bug fixes
  • Create business test cases and participate in product testing
  • Utilise and manage tools needed for performance tracking, optimisation and maintenance

Job Requirements

  • At least 2 years of experience managing web and mobile consumer products as a Product Owner/Manager in an e-commerce company. Plus points if you have worked in similar organisation as ours.
  • Exposure in designing and building compelling products in a fast-growing, dynamic, rapidly changing technology startup environment
  • Exposure in driving growth through product features and initiatives
  • Ability to effectively translate business ideas into product requirements and work with engineering teams to execute on them
  • Passionate in developing experimentation models and aggressively test new ideas
  • Ability to prioritize well, communicate clearly and effectively and enjoys working in a group of talented, high energy individuals
  • Strong attention to detail and commitment to quality and user experience
  • Preferably a degree in computer science, software engineering, information technology, business, finance, economics or related fields

Our Culture


We are an exciting and dynamic tech start-up that’s about to take the city’s entertainment and lifestyle scene by storm. As makers of great experiences (and people), we live, breathe and create privilege experiences for those with a taste for the exclusive. If you’re a highly passionate savvy go-getter with equally promising talents to match - talk to us now to see if we click! 

As the largest F&B booking directory in Klang Valley, we save your time and money with instant table bookings and exclusive perks, making your next outings truly hassle-free. Check out more


GEM, short for “Great Experience Matters”, defines who we are and what we believe in. Our purpose is to make great experiences as easy to attain as it is to experience.

We operate primarily through our two arms: GEM, a table booking app which offers VIP experiences to users; and GEM X, a comprehensive venue management solution designed to be the backbone of today’s businesses.