Client Service Executive
Garganto Sdn Bhd
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM 2500 - RM 3500
Bangsar South
Full-Time
Job Description
We’re looking for someone who has experience in the digital marketing or e-commerce industry in the client servicing role who is looking to work with clients in creating high-quality digital marketing & e-commerce capabilities that are integrated with business plans to achieve real business outcomes.
The successful candidate will create and maintain long-term customer relationships by gaining insight into the clients’ business objectives and advising accordingly. He/she must also be able to resolve common account problems and facilitate excellent client relationship with the Company.
Key Responsibilities
- Build strong relationships with your portfolio of clients to gain an understanding of their business plans and requirements.
- Drive client engagement on a regular basis by delivering monthly performance reviews and being able to propose business strategies to achieve greater business outcomes for them.
- Provide feedback from client to internal teams to ensure clients’ business outcomes are aligned.
- Receive, manage and resolve clients’ complaints by communicating and collaborating with Company resources.
- Establish the Company as a trusted partner of your clients.
- Ensuring a long-term business partnership with mutual revenue growth for your clients and the Company.
Job Requirements
- Minimum 1 year experience in a similar role. Experience in a marketing agency and/or social media ads will be an added advantage.
- Excellent communication skills in English and Mandarin is a must.
- Highly organized and excellent time management.
- Solid problem solving and negotiating skills.
- Ability to handle pressure and meet deadlines.
- Extensive experience in:
- Microsoft Office
- Google’s G Suite
Company Benefits
Flexible Working Hours
Results driven and flexible work schedule is highly promoted where employees are welcome to work in their most productive method.
Young and Energetic Team
Work in an environment with high level of excitement and passion to break the norm and do the impossible.
Robust Learning Curve
A prime opportunity and position to operate digital businesses of various industries and grow with it.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General Project Management, IT Project Management
Company Profile
Garganto Sdn Bhd
DATA IS COLD HARD CASH, STOP GIVING IT ALL AWAY
Many businesses today would happily hitch a ride from market places for the quick wins. Listing fee, digital real estate, margin, marketing fund, logistics, various internal labor – are all common investments made and the best ROI they could hope for is merely tactical sales and exposure; amidst all that, the rich data generated remains an intellectual property of the platform owner. Most business owners are not fully aware that they are spending their dollars to help build up somebody else’s database – at GARGANTO, we want to change that by educating and helping businesses diversify and build a digital base that is sustainable and expandable.
Client Service Executive
Garganto Sdn BhdRM 2500 - RM 3500
Bangsar South
Full-Time
This job is no longer available