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Business Development Executive

Sales and marketing
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Taman Tun Dr. Ismail, Kuala Lumpur

About The Job

  • Identify target audience and grow our email database for lead generation
  • Identify potential clients in the target market and complete appropriate research on the prospective client’s business and needs
  • Design and implement marketing (email, social media) campaigns
  • Set up tracking systems for online marketing activities
  • Qualify leads from marketing campaigns as sales opportunities
  • Report on sales revenue generated from marketing efforts
  • Ensure emails follow industry policies and best practices
  • Analyze campaign performance and suggest improvements
  • Ensure prompt and accurate communication with clients via email to minimize unsubscribes
  • Present FutureLab to potential clients
  • Develop relationships with prospective clients while maintaining existing client relationships
  • Stay up-to-date with new products/services and new pricing/payment plans
  • Become a subject matter expert on our business products, processes, and operations, and remain up-to-date on industry news
  • Provide trustworthy feedback and after-sales support

Job Requirements

  • Previously worked in Marketing/Sales or Business Development position or similar role
  • Business acumen with a problem-solving attitude
  • Excellent written and spoken communication skills, and copywriting skills
  • Proficiency in English
  • Excellent negotiation skills
  • Ability to build rapport
  • Ability to deliver an engaging presentation
  • An ability to multitask and perform under tight deadlines
  • Willing to work in a startup environment and highly adaptable to change
  • Experience in customer support is a plus

Our Culture


Having a Growth Mindset: We believe that life gives you lessons, as long as you are open to receiving them. We aim to create a community where people are motivated to share and learn from each other. When you practice continuous learning, you will inevitably be teaching yourself to stay ahead and stay on top!

Creating Your Own Reality: We want to create an environment where people are empowered to approach others to get the answers they need to make informed decisions about their career. We would like to take away the overwhelming feeling of helplessness that many associates with finding a job. Our goal is not just to help you find a job, but to give you the right tools you need to build a career that you love!

Adding Value to Society: We believe that experience equals knowledge and everyone’s experience is worth sharing. We encourage people to practice open-source information sharing because you never know who your experience may help, you never know who your story may inspire. More than just sharing information, FutureLab also creates a safe environment for people to come together to attain career insights and information that could help shape your future!


FutureLab is an edtech startup that aims to bridge the knowledge gap between education and the future workforce through their digital platform. Where students, aspiring entrepreneurs and young professionals can connect to industry mentors around the world to gain informal guidance and direction to reach their personal and professional goals.