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Team Lead Account Management

foodpanda Malaysia
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RM 7000 - RM 9000

Bangsar

Full-Time

Job Description

 
About foodpanda:
foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit www.foodpanda.my

About Delivery Hero:
Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit www.deliveryhero.com

We are looking for a highly-driven and motivated leader for our Account Management for our team in Malaysia. If you are looking for a place where you can gain hands-on exposure and have direct impact on an ever-growing business, this might be the place for you! The ideal candidate will have prior experience in managing teams, and working closely with management. 
 
The role will be based in Kuala Lumpur and report to the Head of Account Management.
 
About the Job
The Lead, Account Management will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience. These tasks include, but are not limited to:
 
  • Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reportees and provide guidance and training for them to achieve it.
  • Lead the team to ensure ad-revenue targets are met month on month 
  • Leads and motivates the team to deliver on meet business goals. Is accountable to meet business goals for their team
  • Works with the team to build business reviews, shares with partner teams, peers, management on a regular basis
  • Proactively gathers, analyzes, and shares data with management to influence business decisions
  • Ensure removal of any roadblocks that hinder goal achievement with minimal supervision
  • Works with the team to identify and implements solutions and pilots to drive process efficiencies & business goals, 

Job Requirements

 
Requirements:
  • At least 4-5 years of experience 
  • Prior experience and the passion in managing team and sales
  • Previous experience in a startup environment, specifically online marketplaces ideal
  • Strong communication skills, with the ability to communicate with both external (vendors) and internal (regional/global/local) teams across departments
  • Comfortable with data analysis

What we offer:
  • A team that you will learn from and an environment that wants to grow your professional skill-set 
  • A great collaborative working atmosphere with regular company and team events 
  • Responsibility from day one in a fast growing and global company 
  • Promotion and career opportunities 
  • Last, but not least, a lot of food!!! :) 

Company Benefits

Working from Home

You are able to work from home while contributing to your responsibilities!

Time Off

Vacation; Sickness; Hospitalization; Marriage Leave; Maternity and Paternity Leave

Allowances

Mobile and travel allowance where necessary; corporate allowance (weekly)

New parents Reward!

Fixed sum of cash for a new parents, applicable for adoption as well.

Insurance, Health & Wellness

Health Insurance (medical card) for hospitalization; Medical claim


Additional Info

Experience Level

4 - 15 Years of Experience

Job Specialisation

Business Development, Key Account / Relationship Management, Telesales / Telemarketing


Company Profile

foodpanda Malaysia-logo-image

foodpanda Malaysia

‘‘Bringing good food into your everyday’


…that’s our mission at foodpanda (small ‘f’). Whether it’s by delivering food on our signature pink bikes, providing insights into the newest food trends, or showcasing local favorite restaurants, we’re on a mission to redefine how food, people, culture and tech are connected.

 foodpanda is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite Pasta, Kebab or Nasi Lemak, we believe that no one should have to suffer from hunger attacks ever again. 

With over 40 nationalities and 20 languages spoken across our markets, we pride ourselves on our focus on inclusion and diversity. We are able to exchange and bring to the table the best practices (and food!) from each corner of the world. 
Since its creation, we have grown to more than 27,000 partner restaurants in more than 190 cities across 11 Asian and Central Europe countries globally. foodpanda is active in Hong Kong, Singapore, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, India, Romania, Bulgaria and now Germany. It belongs to Delivery Hero, the worldwide leader of the food delivery industry. 


company-logo-image

Team Lead Account Management

foodpanda Malaysia

RM 7000 - RM 9000

Bangsar

Full-Time

This job is no longer available