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Key Account Manager (Klang Valley)

Sales & Marketing
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Bangsar, Kuala Lumpur

About The Job

Tasked with the care of a portfolio of restaurant partners, you will be expected to:
  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities
  • Maintain and grow the revenue of each account
  • Be both data-sensitive and sales-minded
  • Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market

Job Requirements

  • 3 - 5 years’ experience within a client management role preferable 
  • Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising and E-commerce experience will be highly regarded 
  • Experience leading a team will also be considered an advantage
  • Able to multi-task 
  • Outstanding knowledge of MS Office 
  • Good knowledge of CRM software 
  • Knowledge in Salesforce is a plus 
  • Sense of ownership and pride in your performance and its impact on a company’s success 
  • Critical thinker and problem-solving skills 
  • Team player with good time-management skills 
  • Great interpersonal and communication skills 
  • Enthusiastic and passionate 
  • A proficient communicator with experience in presenting to high level executives. 
  • Able to write and communicate in English persuasively
  • A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn
  • Strong analytical skills with good commercial awareness and attention to detail
  • Your ambitions to work independently with flexibility as well as your entrepreneurial spirit make you an ideal match for our motivated team
  • Ability to speak in other languages a plus

Our Culture


We are a diverse group of people whit the mission of making foodpanda the most succesful food delivery platform in the world. The environment is relaxed and friendly. Everybody is very independent with his job. Nevertheless we manage to grow every week in terms of volume of business.   


“There is no love sincerer than the love of food.” - George Bernard Shaw

foodpanda (small ‘f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite Pasta, Kebab or Nasi Lemak, we believe that no one should have to suffer from hunger attacks ever again.
foodpanda is dedicated to bringing food lovers around the world their favourite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 27,000 partner restaurants in more than 190 cities across 11 Asian and Central Europe countries globally. foodpanda is active in Hong Kong, Singapore, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, India, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry.