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Customer Success (Mandarin Speaker)

IT - General
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Petaling Jaya, Selangor

About The Job

 To ensure success as an Application Support, you should possess extensive experience in providing application support in a fast-paced environment 

Job Requirements

  • Mandarin Speaking
  • Diploma in Information Technology is an added advantage
  • 1-2 years of Working experience in performing application support of business application 
  • Demonstrable experience as an Application Support in a related field.
  • Exceptional ability to provide front end support clients through phone calls/web live chat.
  • Advanced proficiency in determining the causes of application errors and reporting them.
  • Ability to keep up with innovation in application design.
  • Exceptional communication skill 

Our Culture


We are growing at fast pace now. There is no micro manage, you have full flexibility on to manage your schedule and commitment. We are looking for young talent to grow together with company to become senior management within 1-3 years time. 


Food Market Hub is a restaurant supply chain platform which automates restaurant procurement process and B2B online ordering system for suppliers.
Our key differentiation is the Food Market Hub app which contains analytical engine that assists restaurants to control food cost, inventory and wastage. In addition, it connects suppliers to restaurants enabling the sourcing process more transparent and convenient. Our customers based in Malaysia, Singapore, Hong Kong, Thailand. We will grow to other South East Asia countries such as Taiwan and Vietnam within 2 years.
Join us now to be part of the fastest growing startup and experience great achievement from the work.