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Healthy Bubble Tea - Operations Manager

Operations and admin
Full-time
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Klang Valley, Kuala Lumpur

About The Job

Group Operations Manager
  • Based in Klang Valley

Responsibilities:
  • Manage & ensure smooth operation of multiple outlets 
  • Hire & train outlet staff to possess excellent customer service
  • Have knowledge on kitchen layout design
  • Create and update SOP's to standardise product and customer experience
  • Understand products & offerings well
  • Assist/support other operations staff when needed
  • Keep track of outlet food costs control & stocks
  • Manage outlet sales & profitability
  • Manage outlet team and their schedules
  • Daily cash reporting

Job Requirements

Requirements:
  1. Experience in previous bubble/boba tea companies
  2. Possess at least a Diploma, Degree or equivalent
  3. Min. 3 years of F&B experience in outlet management
  4. An excellent team player
  5. Able to lead & supervise 
  6. Great with problem-solving 
  7. Must have own transport

Benefits:
  1. EPF/SOCSO
  2. Be apart of building a brand from start
  3. Overseas opportunities

Our Culture

FITNESS LIFESTYLE

FLYPROJECT is an integrated fitness concept that focuses on building group fitness projects that will push you towards your fitness goals, guided by a team of passionate individuals who has developed an inspiring workout that's as efficient as it is joyful. We are in the business of changing lives. Where we're the best part of our members day, everyday. With inspirational instructors, candlelight, epic spaces, and rocking music, members can let loose, clear their heads and empower themselves with strength that lasts beyond the studio walls. FLYPROJECT is more than just a workout it's about building a community of friendships, where service is at number one priority. With exceptional customer service to ensure that we please everyone that walks through the door. 

THE BEST BOUTIQUE FITNESS STUDIO

The team at FLYPROJECT is like one big family, and everyone is treated with respect. FLYPROJECT is fun, fast-paced and filled with magnetic energy - you'll never be bored! If you love fitness and have always wanted to do something you love, take off that office attire and get to work with a team of millennials. It is a happy and fun environment to work in, and we are growing fast. There is a lot of job progression here, as well as some awesome perks. Monthly team outings, with the entire FLYFAM, Ride, Move and Fight at FLYPROJECT / FLYCYCLE for FREE, join amazing events and collaborations that we participate in, and most of all meet the amazing bunch of members we have daily. A working environment where your voice and concerns are HEARD and addressed. We love feedback and suggestions!
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