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Customer Service Rep

Flux
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RM 1600 - RM 2800

Mont Kiara

Full-Time

Job Description

We are looking for a customer service representative who is enthusiastic, passionate about delivering the best service and being a great team player. Your primary responsibilities include:

  • To confidently and professionally represent Flux to a wide range of stakeholders, including the general public, car dealerships and our partners
  • Assist members with managing their cars subscriptions 
  • To provide resolution to general reservations, car swaps and billing issues 
  • Guide and advise potential customers on website related matters (driveflux.com)
  • Respond to customers' feedback and enquiries over the phone, email and online channels 
  • Assist with handling crisis operations

Job Requirements

  • Education: SPM / "O" Level & higher
  • Proficient in written and spoken Mandarin and/or Cantonese
  • Fluent in English
  • Experience in operations and customer service is not required, but preferred 
  • Sharp attention to details 
  • Calm, friendly attitude towards customers 
  • Interested in working in a startup environment
  • Able to communicate clearly and concisely 

Company Benefits

Equity in the Company

Be part of the team and own a part of the company. You will be granted employee stock options.

Company Car

You are entitled to access Flux’s pool of company cars. You can claim fuel for work trips.

Medical Insurance

You are entitled to health insurance. Flux pays 100% of the premium for individual coverage.


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Customer Service, Admin / Human Resources


Company Profile

Flux-logo-image

Flux


FLUX is redefining the way that people own cars. We offer monthly an all-inclusive monthly car subscription service, so that you can enjoy all the benefits of "owning" a car, without the burden of car ownership. With Flux your garage just got a lot bigger: MPV, compact, executive, swap cars as your needs change. FLUX, making cars only about the drive.



company-logo-image

Customer Service Rep

Flux

RM 1600 - RM 2800

Mont Kiara

Full-Time

This job is no longer available