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Customer Service Executive

Customer Service
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Kuchai Lama, Kuala Lumpur

About The Job

  • Provide the best customer support for customer inquiries
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 
  • Maintain a smooth workflow and handle distribution of orders to partners
  • Manage overall Customer Experience operations with partners
  • Any other duties may be deemed appropriate to this role that is assigned by supervisor 

Job Requirements

  • Excellent communication skills and being able to think fast on your feet is a MUST
  • Min. SPM graduate with experience in fast moving consumer environment (e-commerce customer support preferred)
  • At least 1-2 year(s) of working experience in the related field is required for this position
  • Well versed in English and Bahasa Malaysia. Fluent in Mandarin will be an advantage.
  • Able to work independently with minimum supervision
  • Knowledge of Microsoft Office products (Excel, Word, etc) and Google web products (Sheets, Docs, etc.)
  • Possess great personality with a can do attitude
  • Responsible, fast learner, interpersonal skills and a strong spirit of teamwork
  • Good time/organizational management and critical thinking abilities

Our Culture


Limitless Technology is a internet holding company with a track record of launching and scaling profitable & vertically integrated e-commerce brands across Southeast Asia including Flower Chimp and CakeRush!

Composed of a team of international of e-commerce specialists, we are constantly rethinking established best practices as we create & optimize our digital storefronts as well as their operations backbones.

With >60 team members located in Kuala Lumpur and Manila, we rapidly drive the growth of currently two brands active in 5 markets and constantly seek to improve customer experience and conversion rates. 


We're looking for bright talent that want to make an impact to our operations across Southeast Asia - across all disciplines, from marketing to business development and operations.