Job Description

• Provide Partner on-boarding training to assist the partner with the best practices and materials.
• Update, engage and monitor the partner’s performance in a weekly basis
• Work with the technical, product, finance and sales team for data analysis, trend and insights
• Work with the product development team to modify the partner 2.0 portal and package to increase the customer value achievement
• Continuous improvement for all the system used to increase the productivity
• Assist and update the partner whenever there is app update announcement, package and partnerships
• Work with finance team for payment verification such as the payment from partner and warehouse
• Create data analysis report for partners program and adhoc project
• Create the content for the partner engagement message and schedule the date for message blasting
• Reply all customer tickets related to the on-going promotion campaign and inquiries

Job Requirements

• Excellent in both written and spoken English
• Detailed, organized and independent
• Familiar with MS Excel and MS Word (with basic writing and typing skills)
• Able to prioritize assignments, meet deadlines and multitask
• Passionate in Customer Service
• Possess a Bachelor's Degree in Business / Marketing studies or equivalent

Company Benefits

Additional Info