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Customer Service

Operations and admin
Full-time
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Kelana Jaya, Selangor

About The Job

  • Reply the inquiries from Facebook, YouTube, Instagram and WhatsApp
  • Reply emails from audiences
  • Moderate Facebook page and groups
  • Follow up with course student
  • Knowledge base building

  • 协助粉丝们在 Facebook,YouTube,Instagram,WhatsApp 解答问题。
  • 回复粉丝电邮。
  • 管理 Facebook 专页和群组。
  • 跟进学员课程进展。
  • 建造知识库。

Job Requirements

  • Must be able to communicate in Mandarin (verbal & written)
  • Good typing speed
  • Expected skills in Microsoft Office
  • Possess at least SPM/O-level, have knowledge in finance and investment
  • Familiar with basic financial knowledge and the function of trading platform
  • Assisting in ad-hoc duties as assigned
  • Hardworking, confidence, leadership, sociable
  • Preferred candidate with customer service experience

  • 必须拥有中文书写和沟通能力。
  • 来自财经或金融背景。强烈的好奇心。
  • 精准又快速的打字程度。
  • 熟悉操作 Microsoft Office
  • 至少拥有 SPM/O-level 或金融和投资知识
  • 了解基本理财知识,投资操作平台,金融知识等等
  • 协助临时分配的任务
  • 勤奋踏实,自信,成就导向强,善于人际交往
  • 有耐心者或有经验者会被优先考虑

Our Culture

OUR VALUE

With the times:
  • Active Innovations
  • Stay open
  • Learn a lot 
  • Data thinking 
  • Keep improving

Dedication:
  • Teamwork
  • Integrity
  • Take responsibility
  • Go all out 
  • Customer first


与时并进。
  • 积极创新
  • 保持开放
  • 多多学习
  • 数据思维
  • 精益求精

无私奉献。
  • 团队精神
  • 诚信
  • 承担责任
  • 全力以赴
  • 客户至上

ABOUT US

Young and fun environment company. If you like to mingle around the knowledge of finance, investment, and life-long learning adventure, join us!
We are the perfect match for you.
We aim to make the society to have better knowledge and understanding towards how to make investment in your life and in your wealth.
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