Customer Success cum IT Support

EVOLVE GATEWAY
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RM 2500 - RM 3000

Petaling Jaya

Full-Time

Job Description

Do you play nice with human and machines?
Are you hard working, dependable and thrive in a team environment?
Do you have a constant passion for learning new things and engaging with fresh ideas?


What you will do: 
  • Onboarding clients and provide training to clients on how to use our system solution.
  • Installing and configuring systems for both hardware and software.  
  • Consult client to utilize the system solution in best. 
  • Manage clients account, maintain good relationship, making sure they are always a happy clients.    
  • Verify and understand clients issues efficiently. Diagnose and solving through phone/travelling onsite. 
  • Clients correspondence including documentation of user guides and other resources
  • Provide strong communication and coordination within and among the teams. 
  • Understand our strategic direction and initiatives and assist with team alignmnet and support.

You will need: 
  • A BIG passion for helping small medium business to grow and expand, in par with technology advancement. 
  • Able to create outbound solution messaging both in written and verbal form. 
  • You have solid knowledge and skills in customer orientation, product demonstration.
  • You enjoy the challenge of working in a fast-paced environment. 

Job Requirements

Who shall apply?
  • Fresh graduates/Internship student are encouraged to apply.
  • Good communication skills.
  • Good interpersonal skills, proactive and team player.
  • Passionate about machine technology.
  • Able to communicate and write in English.
  • Mandarin and Bahasa is added advantage. 
  • A solid understanding of the retail or FnB business industry is a major plus.   

Additional Info

Experience Level

#NoExperienceNeeded

Job Specialisation

General IT


Company Profile

EVOLVE GATEWAY-logo-image

EVOLVE GATEWAY

Evolve Gateway Sdn Bhd established in Malaysia, specialized in carry and implemented business solution to benefit local SMEs business. We believe innovation technology makes people’s life better and easier, so do our client’s business. Among those brands we carry are Lightspeed, Food Market Hub allowing local Entrepreneur utilize the world class technology business tools. With more than 10 years of experience in F&B and Retail Industries, we helps customers transform and EVOLVE their business to be on par with international level business, and expand along the way.

Customer Success cum IT Support

EVOLVE GATEWAY

RM 2500 - RM 3000

Petaling Jaya

Full-Time

This job is no longer available