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System Support Officers / Executives

Information technology
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Ampang, Selangor

About The Job

  • Perform routine maintenance and first level of application support related to software. 
  • Report development and customisation as per agreed user requirement 
  • Testing and debugging to ensure smooth deployment and implementation
  • Analyse, follow-up and resolve any support enquiries from customers and partners.
  • Able to understand customer request and provide training to the users on software application

Job Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate
  • Diploma or Certificates in Information Technology / Computer Sciences or equivalent.
  • At least 1 Year of working experience in the related field is required for this position. 
  • Required Skill(s): Good attitude with strong sense of responsibility, Positive thinking and good interpersonal skills.
  • Experience in POS / ERP / Accounting Software Support will have added advantages.
  • Able to write and communicate in English, Bahasa Malaysia and Chines
  • Fresh graduates are encourage to apply

Our Culture


  • To be the leading software, consultancy and business solution company in ASEAN.

Mission (3S)
  • Simplify on process automation and efficiency.
  • Speedy information delivery and financial or business analysis
  • Sustainable growth and success

Core Values (EBI)
  • Excellence
  • Business partners
  • Innovation


Eurosolve Business Intelligence Sdn Bhd (“EBI”) was incorporated since 2012 and was formerly operated under Eurosoft Technology since 2001. EBI has contributed on Software Development, System Automation in the market for more than 18 years.

We are offering One Stop Solution services which include Software Certified by Customs and providing Accounting and Business Consultancy Services.

The services are summarised as follow:-
a) Software and EBI Solutions
  • EBI-POS, EBI-ERP, EBI-Accounting
  • Point of Sales for various industries, including Salons, Retail, F&B, Spa etc.
  • Fully Integrated Accounting Software
  • Cloud & Multi-Outlets solution
b) Consultancy Services 
  • Accounting Services
  • Financial / Business Consultancy Services 
  • Business and Financial Analysis