Job Description

• Principal Duties and Responsibilities:
• Participate in 24x7x365 shift coverage
• Perform daily system monitoring, verifying the integrity and availability of all hardware, VxblockTM resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
• Provide support per request from various constituencies. Investigate and troubleshoot issues
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
• Practical hands-on expert experience with VxblockTM technologies specifically in regards to VMware NSX configuration, administration, and support.
• Perform preventative maintenance (and upgrade, as required) on VxblockTM devices, and related peripherals to meet IT specifications
• Provides technical expertise in cross-functional and intra-departmental efforts.
• Identify system performance issues and drives the development of tools to correct
• Ensure that the technical environment is properly monitored and that any problems are rectified
• Performs diagnostic testing on network systems and infrastructure problems
• Coordinate all hardware and software problems or repairs channeled through outside vendors and service providers
• Performs configuration, testing, and change control documentation of VxblockTM systems
• Perform systems/software administration, backup/recovery monitoring, problem resolution, and change management
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
• Maintain operational, configuration, or other procedures
• Perform periodic performance reporting to support capacity planning
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
• Maintain data center environmental and monitoring equipment
• Required 8+ years’ experience as a Datacenter engineer in a large single site or multiple site Enterprise IT or managed services organization

Job Requirements

1. 10+ years industry experience in Data Center, Converged Infrastructure, Management technologies
2. 5+ years’ experience with VMware Virtualization, NSX, and Cloud technologies strongly desired.
3. 5+ years of any enterprise Storage (EMC) and/or Network experience
4. 3+ years’ experience with VMware ESXi, ESX, vCenter 4.x, or vCenter 5.x is strongly desired. This experience should include the planning, deployment, configuration and administration of host systems and virtual machines
5. 4+ years’ working directly with the implementation and administration of Windows / Linux /Unix server systems, both virtual and physical
6. Strong technical experience with industry standard server hardware technologies
7. Strong customer service and operational skills required

• VMware Certified Professional (VCP) preferred
• EMCSA, EMCTA Storage Certifications preferred
• Experience dealing with Cloud solutions in orchestration and automation
• ITIL v3 Foundation preferred

• Bachelor’s degree in Information Management, Computer Science, or other related field is preferred for this position

Additional Info