Customer Service Representative

Ensoft Consulting Sdn Bhd
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RM 2800 - RM 4000

Subang Jaya

Full-Time

Job Description

 To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. To be able to deal with customers and meet customer requirements 
Work Environment - 24*7 (Shifts basis)
Language: Should be fluent in spoken English & Mandarin/ Cantonese
Minimum 6 months of experience in the travel industry
Freshers are welcome to apply

Benefits 
  • 18 days Annual Leave 
  • Travel Allowance @ RM20 per day (night shift) 
  • Medical benefits (Outpatient, Hospitalization & Group Term Life) 
  • KPI Incentive (Monthly) based on performance 
  • Company Activities (Monthly / Quarterly / Yearly) 
  • Rewards & Recognition (Monthly / Quarterly / Yearly) 

Job Requirements

  • Should have a good standard of both Spoken and written English & Mandarin/ Cantonese language.
  • Needs to be a team player with a positive attitude.
  • Should be adaptable to change.
  • Extrovert with a customer service mindset.

Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial, Customer Service, HR Operations (Payroll, Admin, Office Management)


Company Profile

Ensoft Consulting Sdn Bhd-logo-image

Ensoft Consulting Sdn Bhd

EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Center Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting .
We provide an array of services.
  • Web Design & Development
  • Software Application Support
  • On-site System Support
  • Network/Data Center Management
  • Staff Augmentation

Mission: To provide highly efficient and most economic IT Solutions with 100% transparency and credibility, yet at a faster pace.


Customer Service Representative

Ensoft Consulting Sdn Bhd

RM 2800 - RM 4000

Subang Jaya

Full-Time

This job is no longer available