Avaya System Engineer
Ensoft Consulting Sdn Bhd
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Undisclosed
PJ
Full-Time
Job Description
- Provide coordination across all core team members and departments to operate effective & desired operations Incident handling and management assess and diagnose escalated problems
- Preparing and implementation of day-to-day Plan of Action with respect to smooth operations
- Implementation and testing of new strategies so as to maximize and improve productivity
- Testing, Migration of new processes, Ramp-Ups, Capacity Provisioning and Troubleshooting
Job Requirements
- Knowledge of Avaya Communication in a distributed environment
- Knowledge of Avaya Communication in a distributed environment
- Expert Knowledge of VoIP (H.323 and SIP) and TDM (ISDN)
- Knowledge of CTI applications, Avaya Gateways, SBCs, SM, CMS
- Working knowledge of Peripheral Gateways G450/G650
- Knowledge of Linux Administration, VMware Awareness
- Call Center Knowledge
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
Cybersecurity / Network Security, General IT, Pre-Sales / IT Business Analyst / Business Intelligence
Company Profile
Ensoft Consulting Sdn Bhd
EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Center Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting .
We provide an array of services.
- Web Design & Development
- Software Application Support
- On-site System Support
- Network/Data Center Management
- Staff Augmentation
Mission: To provide highly efficient and most economic IT Solutions with 100% transparency and credibility, yet at a faster pace.