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IT Support Internship Placement

IT - General
Internship
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Beranang, Selangor

About The Job

 Basic Responsibilities
  • Familiar with the process & operation of the system of company project
  • Troubleshooting technical issues
  • Providing technical support to our client including setting up accounts for new users, solving password problems 
  • Investigating, diagnosing & solving system faults 
  • Responding in a timely manner to service issues and requests from clients and users
  • Document all the technical issues, user bugs and resolve solutions
  • Report the unresolved issues to the appropriate internal teams 

Job Requirements

 Requirements
  • Proactive communicator to address and ensure necessary tasks are completed 
  • Good understanding of computer systems and mobile devices (Windows, Linux Operating System)
  • Ability to use suitable computer software & tools to provide users support
  • Good problem-solving and communication skills
  • Ability to comprehend & simplify the complex information and easy-to-follow steps
  • Punctual, responsive and adaptable to take necessary actions when situation calls
  • Excellent in English Language for both verbal and written

Our Culture

CONTINUOUS LEARNING

To keep up with ever changing world, continuous learning becomes important, your growth is vital to the survival of the company.

TECHNOLOGY COMPANY

We are a people company that focuses on human technology development. Human come first before the technology.
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