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Coffee shop manager

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Sri Petaling, Kuala Lumpur

About The Job

  • Oversee the daily operation of outlet for efficient operations.
  • Ensure the cleanliness and tidiness of the shop.
  • Make sure all equipment is correctly handle and maintain.
  • Obtain customer feedback and improve the service level.
  • Able to navigate unexpected situations/ conditions and resolve problems in a timely and accurate manner.
  • Address customer queries courteously and ensure the highest satisfaction of service are met.
  • Liable for the day-end accounts closing.
  • Involved in monthly inventories control and maintain an optimum stock level to meet the business needs.
  • Able to delegate tasks to respective staff in peak season arrangement.

Job Requirements

  • With at least two (2) to three (3) years’ experience (managerial role) in food and beverage industry.
  • With good interpersonal skills, leadership skills and effective problem-solving skills.
  • Self-motivated, disciplined and able to work under minimum supervision.  
  • Good knowledge of F&B Service procedures and food product.
  • Able to work on rotating shifts, weekends, eve of public holidays and public holidays.

Our Culture


Our main focus is our customers. Therefore we continue to offer you the most effective and easy-to-use POS system for an affordable price for every type of business. We understand that every business starts of small and we are here to help you to grow your business from quick service restaurant to a large full-scale restaurants with multiple outlets. Our success is measured by our customer’s success.


Egulen POS systems was founded by KAIZEN Mongolia in 2013. Our team consists of experienced IT engineers with comprehensive knowledge and experience in cloud based systems, add-on developments, API integrations etc. The first version of iRestaurant - Next generation POS for F&B business was created in 2013 and we continue to update our system to be more effective and visually appealing by carefully following the latest trends. In 2018, Egulen Systems Sdn. Bhd. was founded to focus on South East Asian market.