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Community Manager

Operations and admin
Full-time
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Kuala Lumpur, Kuala Lumpur

About The Job

We are looking for:

A community associate who loves to deal with people and to take care of the wellbeing of all DOJO’s members in a building. You are to work under the supervision of Community Manager. DOJO is a fast growing startup. Candidate is expected to adapt quickly to new processes.

Responsibilities:

Front Desk Management
  • Welcome and check-in of guests and members.
  • Welcome and register drop-in visitors before taking them on tour.
  • Answer incoming enquiries from all communication channels.
  • Sign up new members
  • Manage meeting room reservation for guests and members.
  • Collect mail and notify members

Events 
  • Assist in answer incoming event space rental inquiries and follow up with registration and payment
  • Assist in coordination with catering partners 
  • Assist in setup events according to client's needs
  • Oversee events and problem solve any issues that arise



Community Engagement Management
  • Assist in community initiatives designed to develop connections between members, including weekly yoga sessions, happy hour, and networking events.  
  • Get to know members and develop long term relationships.

Job Requirements

Experience and Requirements:
  • Personable, energetic and adaptive communicator – Positive vibes attracts your tribe and it begins with YOU!
  • Empathetic and customer oriented – You understand what it’s like to be in our members shoes.
  • Dedicated and diligent work ethic – You demonstrate integrity, dependability, responsibility and accountability.
  • Strong command of the English language (fluency in other languages are a bonus!)
  • Able to organize and manage time efficiently.
  • Customer service experience preferred.

Our Culture

OUR VALUES

#teamDOJO is young and dynamic with an average age of 26. You will have direct access to the passion that builds a mission-based organization. Learn how to be focused, relentless, and how to best serve the community. DOJO is a startup that executes at a fast pace and are constantly innovating. If you have good ideas, it will be heard and implemented immediately. 
Our team culture is centered around family values. We work hard for each other, treat each other with respect, develop trust over time, and support each other through thick and thin.
DOJO also values protecting mother earth - we find ways to improve space and utilities efficiency to reduce the harm to the environment. 

WHAT WE DO

DOJO is a dynamic co-working space in Downtown Kuala Lumpur. We redefine the work environment and culture by creating a space that allows for: 1) members to get more out of their day, and 2) increased connection and collaboration. 
DOJO focuses on creating meaningful relationships. We begin with our relationships with our members and we encourage members to connect.
DOJO organizes education events for our members to learn about industries set to dominate the future, such as digital marketing, blockchain technology, artificial intelligence and much more. As well as social events to have a good time, such as festive meals, yoga sessions, board game nights, Game of Thrones screening, etc.
Meet DOJO members and develop meaningful relationships today! 
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