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Usability Researcher

Visual Design (Graphics, Interior, UI/UX, etc.)
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Cyberjaya, Selangor

About The Job

As a Usability Researcher at, your goal is to dramatically improve our products and make our technology truly usable to our clients. Your solid background in user experience means that you are adept at combining observations and drawing out patterns to arrive at conceptual insights that drive design. You’ll focus on finding the most important usability flaws and coordinate resources to fix them. 

  • Establish and continuously improve creative and pragmatic approaches that include user interviews to gather customer insights that will inform user experience decisions. 
  • Refine customer interactions with our offerings across devices by developing elegant solutions.  
  • Illustrate intuitive usability requirements through user flows, wireframes, mockups, and prototypes. 
  • Work on overlapping projects, which will require the ability to multi-task and juggle various priorities to ensure the completion of critical projects. 
  • Coordinate communication and tasks among teams by collaborating with the project management team.

Job Requirements

  • University degree in the study of user experience, design, research, or related fields or equivalent project/portfolio experience
  • Excellent communication, presentation, interpersonal, and analytical skills
  • The ability to communicate complex concepts clearly and persuasively across different audiences and varying levels and functions of the organisation
  • An unfailing passion and capacity to advocate on behalf of our users
  • User research or other experience from a technical field, such as software development, systems management, or similar
  • Ability to learn quickly in a dynamic environment
  • Fluency in spoken and written English

Our Culture


Deriv Services Sdn Bhd is the operational headquarters in Cyberjaya for, a pioneer in online trading. Focused on customer-centric solutions, we aspire to be the world’s leading online trading service provider.

The scale and complexity of our mission require smart, talented, and dedicated people who are up for a challenge to make online trading on the world’s financial markets accessible to anyone.


A vibrant and progressive team that thrives on:
  • Integrity
  • Teamwork
  • Competence
  • Customer focus