CUSTOMER SERVICE EXECUTIVE
Daythree Business Services Sdn Bhd
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This job is a customer service executive role with great company culture, work-life balance, and career progression opportunities. You might like this job because it offers structured learning opportunities, employee perks, and contribution to society.
RM 2300 - RM 3000
GLENMARIE
Full-Time
Job Description
Employee Benefit:
Structured Career Progression
On Job Learning Opportunity
Great Company Culture
Work-Life Balance
Contribution to Society
Basic salary RM 2800 to RM3000
Great work space, pantry and etc
Employee Perks such as corporate deals (Foodpanda, Gym & etc)
Office near to public transport (Subang Jaya LRT Station)
Customer Service Representative Job Description
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Rotational Shift
Job Requirements
SPM / DIPLOMA / DEGREE
Skills
Company Benefits
Training and Development
We care about your performance and personal growth. Trainings are provided to enhance and improve the necessary skills.
KPI Incentives
Each role has KPIs that measure engagement and achievement. Your performance will be rewarded by incentives.
We Care For You!
Your health is important to us. Medical cards and medical claims are available to cover your health expenses.
Additional Info
Experience Level
1 - 4 Years of Experience
Job Specialisation
Customer Service
Company Profile
Daythree Business Services Sdn Bhd
Daythree stands at the forefront of Business Process Management (BPM) industry in the region, an illustrious trailblazer recognized for its innovation-driven approach to transforming customer experiences. We are not just an award-winning BPM company; we are the architects of brand equity and trust for esteemed partners, weaving the fabric of innovation and data into their journey.
In an era where organizations strive to elevate their performance and maintain a competitive edge in the global arena, aligning with a BPM service provider becomes a pivotal strategy. It is the art of slashing operational costs, unlocking specialized expertise, seamlessly adapting to the ever-evolving tech and regulatory landscape, supercharging efficiency, and refocusing precious resources on their core mission.
CUSTOMER SERVICE EXECUTIVE
Daythree Business Services Sdn BhdRM 2300 - RM 3000
GLENMARIE
Full-Time
This job is no longer available