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Logistics Operations Executive

Supply chain and logistics
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Petaling Jaya, Selangor

About The Job

To ensure timely and careful delivery of orders and using state of art proprietary technology to effectively move thousands of meals daily. Regular routine includes managing and organizing our rider fleet, recruit & train new riders, supporting our riders on-the-job, preparing operational reports and answering queries from internal stakeholders. 

  • Managing and organizing our rider fleet to ensure quality and reliability
  • Recruitment and training of new riders in our dahmakan academy
  • Guide and support riders on-the-job to ensure every delivery is on-time
  • Support the Operations Manager in daily operations and processes
  • Collect data about deliveries, analyze and understand root causes for problems, work on optimizing a great delivery experience with our product and tech team
  • Work on various operational reports to assist management in gauging departmental performance 

Job Requirements

  • Highly organized
  • Work well under pressure: good at making decisions quickly
  • Clear communication skills: (verbal & written) in English & Malay,
  • Forward thinking and an action-taker: you anticipate potential problems and prevent them before they occur
  • Empathetic but resilient: You deeply care about customers but always remain calm
  • You like to work with others and have fun at work
  • You have experience in operations or startups (at least 1 year). Fresh graduates are also welcomed
  • Ability to understand and follow instruction regarding work duties and safety methods.
  • Ability to identify numbers and information in order to sort meals correctly.
  • Ability to use basic computer applications (Word, Excel etc).
  • Strong communication and interpersonal skills; ability to work well in a fast-paced team environment 

Our Culture


dahmakan is one of the fastest growing food tech startups in Southeast Asia. We make food delivery an everyday choice by delivering chef-made meals below restaurant prices at the push of a button. 

Funded by Y Combinator and leading tech investors from Silicon Valley, Europe and Asia, we’re conquering a trillion dollar market in the most exciting region of the world.

We combine centralised, large-scale production with deep customer data, machine learning and the most talented chefs in the industry to create an award-winning food delivery experience. Applying artificial intelligence to last mile delivery gives us the lowest delivery costs in the industry.


We don't believe in 9-to-5, meetings about meetings and casual Fridays (it's pretty casual everyday). We want you to push boundaries, change the game and create impact everyday by doing things that matter. Get your hands dirty from building scalable operations, growth hacking, community building, business development, product improvement, customer care to cooking(?), no two days are ever the same and we like it that way. If you're smart, hardworking and anyone has ever called you crazy, then we want you to become part of the family.