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Senior Account Manager

Creative Unicorn Sdn Bhd
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RM 4000 - RM 6000

Subang Jaya

Full-Time

Job Description


  • Manage multiple accounts; develop positive working relationships with all customer touch points
  • Drive client retention, renewals, upsells and client satisfaction
  • Work closely with Associate Account Executives and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA
  • Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed
  • Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal
  • Prepare campaign insights reporting, including analysis and research
  • Manage weekly campaign status documents for review
  • Work closely with Finance on billing set up and invoicing 
  •  Provide input on new processes and workflows as needed 

Job Requirements

  • Candidate must posses experience in Advertising/Media, Art/Design/Creative Multimedia, Mass Communications of equivalent experience.
  • In-depth understanding of advertising, branding & digital marketing industry
  • Language Proficiency: English
  • At least minimum 5 year(s) of working experience in the creative/advertising field is required for this position
  • Required Skill(s): project management, able to conceptualize proposals, independent, Growth mindset, Strong people skills, able to work in a team
  • Creative, Graphic Design or Content Writer / Copywriter background is an added advantage

Company Benefits

A Doggo Friendly Work Environment

Yes it's doggo friendly. One of a kind unique working environment with 4 legged employees supporting you with cheer and love!

Work 3 x Days in Office 2 x Days From Home

We practice a fuild dynamic working culture where you are able to work both in an office environment as well as from home.

Great Growth & Learning Culture

It's a place to grow yourself discover passion that you have never had the chance to explore and learn new experiences.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

4 - 7 Years of Experience

Job Specialisation

Business Development, General Sales, Key Account / Relationship Management


Company Profile

Creative Unicorn Sdn Bhd-logo-image

Creative Unicorn Sdn Bhd

Everything that we do, we put people first.

We put people first.

Because our colleagues are not replaceable gears in a ‘marketing machine’. They’re people. And they’re vulnerable to very human problems. So we care for them, before we nurture them.

We put people first.

Because consumers are not numbers on a spreadsheet.

They’re people. And they make human decisions based on human emotions. So we understand them, before we market to them.

We put people first.

Because before you help someone, you have to first understand them.

Then, everything else just falls into place.

It’s a formula that’s worked well for us and brands we’ve worked with– and it’s staying put.


company-logo-image

Senior Account Manager

Creative Unicorn Sdn Bhd

RM 4000 - RM 6000

Subang Jaya

Full-Time

This job is no longer available