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RETAIL SALES EXECUTIVE

Retail
Full-time
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Kayu Ara, Selangor

About The Job

We are a craft materials supplier looking for a Full-time retail team member who is able to:
  • Engage and befriend our walk-in customers
  • Explain and guide our customers to the right products
  • Provide excellent customer service to each customer
  • Handle the cashier counter
  • Maintain store cleanliness & organisation
  • Organise stock display & replenishment
  • Work with the retail team to offer a WOW experience to customers

Job Requirements

Requirements:
  • Loves conversations and engaging customers
  • Able to speak English
  • Looking for full time career with potential for growth in our company
  • Able to work weekends (10am to 6pm)
  • A great listener who also likes to help people
  • Patient in explaining details to customers
  • Able to work independently
  • Able to work well with other team members

Remunerations upon confirmation:
  1. Profit sharing 
  2. Yearly bonus review
  3. Insurance coverage
  4. Medical benefit
  5. In-store discounts
  6. In-store demos and team workshops

Past experiences that would suit this job:
Teachers, Counsellors, Beauticians, Waitresses, Pharmacy retail executives, Arts & Craft Instructors, Creative Crafters

Our Culture

WHO WE ARE

Craftiviti is a local retail and online outlet inspiring creativity through the crafting of DIY personal care products. We provide top quality ingredients for making your own soaps and candles, or formulating your own skincare products such as lipbalms, lotions, massage oils, hair waxes and more. We source and provide the ingredients, tools and customer support on how you can take our ingredients home to make your very own personal care DIY range of soaps, skincare and candles. 

Craftiviti was established in 2015 and has since grown into one of the leading go-to brand for DIY personal care products. We believe strongly that crafting your own personal care products and spa products is the trend of the future. We also believe this DIY customization is beneficial to your body, mind and soul. 

In our outlet and online store, we have over 5000 SKUs selling anything from  essential oils, carrier oils, cosmetic grade clays, plant powders, soap bases, measuring tools, packaging and more. And if you need to customise your products, you may need your own molds, so we also carry mold making materials such as resins, liquid silicon, latex, molding clays & plaster and more. We are a one-stop-shop for anything DIY related to making your own soap & skincare, candles and mold making. 

In our short 4 years, we have grown into an established brand well known to soap and candle makers nationwide, and we are still growing! We are a hub for inspiration and creativity, and we would like you to join us!


OUR VISION & MISSION

Vision
Giving people the freedom to create their own personal care, personally.

Mission
We aim to be a trusted provider of natural DIY personal care ingredients

Our Values

CREATE

Committed
We are looking for committed people because we are highly committed to helping our customers craft and create their own DIY personal care range everyday.  

Responsible
We are responsible to our customers, our team and our brand to provide the best service and product quality we can. It is our responsibility to help people create what they want to create. 

Embrace Change
As a young company, we embrace the consistency of change. We are speedy in our decisions and willing to explore the best solutions to each challenge. Join us on this exciting journey to grow our company together!

A+ttitude
We go beyond the expected norms and take on an A+ttitude in helping our customers craft and create, helping our team express and perform, and helping our brand grow and expand.

Trust
We trust in our team to do what's right even when no one is looking. We trust in our products for their quality and efficiency. And we trust that our customers will be satisfied and returning to us always. 

Engage
We are looking for someone who likes to engage in growing a company and inspire customers to DIY their own personal care products.


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