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E-Commerce Assistant

Corvan
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Undisclosed

Damansara

Full-Time

Job Description

"Who or what is Corvan?"
Established in 2014, Corvan is a Top 10 brand on Lazada and Shopee specialising in home appliances. We have been featured on outlets including Says, World of Buzz, BFM and ProductNation. Join us today, as we continue to serve hundreds of thousands of customers with our bestselling products such as the Corvan Air Fryer, Corvan Cordless Vacuum and picaMop cordless mop.

"Who is your ideal candidate?"
Hopefully, you! We're looking for a good team player with leadership quality and the desire to grow with us.

"What would my job scope be?"
- Provide outstanding customer service and reply to sales enquiries mainly through chat and email, and phone call as and when needed
- Resolve customer issues and complaints
- Follow up on orders and shipments
- Assist with and operate basic functions of an e-commerce platform including inventory management
- Assist with marketing campaigns
- Prepare documents eg. invoice
- Undertake any ad-hoc assignments as and when required

Job Requirements

"What are the requirements to apply?"
- Minimum 1 year(s) of working experience in customer service / online customer service / e-commerce (Lazada/Shopee) and handling various online platforms preferred. Fresh graduates who are interested to start their career in e-commerce are encouraged to apply.
- Must possess excellent command of spoken and written English
- Must respond to messages (eg. chats, Whatsapp, email, call) rapidly
- Digital savvy with knowledge of Microsoft Office, Google Suite, E-Commerce business models, operations and technology
- Self-motivated and reliable, with integrity and great willingness to learn
- Able to meet tight deadlines and willing to work extra hours during big campaigns
- Good team player with good leadership quality and desire to grow with the company
- Own laptop and handphone required

"What are the working hours?"

Monday-Friday (9:30am-6:30pm)

"Where will I be working at?"
A-3-9, Block Allamanda, Lebuhraya SPRINT, 10 Boulevard, 47400 Petaling Jaya, Selangor

"What is the company culture like here?"
We value open, direct, and respectful communication. Some things we live by: Keeping our promises, learning from our mistakes and continuously striving to improve ourselves.

Company Benefits

A Diverse team!

Our team comprises of different races, cultures and backgrounds. We only care that you have high integrity and treat others well.

Improve People's Lives

Social impact is the reason we do what we do! Your work will have an impact on people’s lives. Expect to hustle & refine your skills in the process!

Challenge The Status Quo!

Do you question the status quo? Working at Corvan means you will be surrounded by people who ask “What If” and “Why not”.

All for One, One for All

Our team bonds like family, supporting each other and growing together. We got each other's back! 💪

Handphone Allowance

We know how expensive those phone bills can get, let us help with that!

Parking Allowance

Drive your car to work and let us pay for parking!


Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 3 Years of Experience

Job Specialisation

Digital Marketing


Company Profile

Corvan-logo-image

Corvan

Established in 2014, Corvan is a Top 10 brand on Lazada and Shopee specialising in home appliances. We have been featured on outlets including Says, World of Buzz, BFM and ProductNation. Join us today, as we continue to serve hundreds of thousands of customers with our bestselling products such as the Corvan Air Fryer, Corvan Cordless Vacuum and picaMop cordless mop.

company-logo-image

E-Commerce Assistant

Corvan

Undisclosed

Damansara

Full-Time

This job is no longer available