Job Description

• Monitoring and response mainly support the inbox to ensure timely response to customers;
• Assess and establish new account applications for Malaysian and international applicants (including individual, company, trust and super fund customer accounts);
• Document requirements and identification and verification procedures of the licensee (KYC / CDD / AML process);
• Maintain and update customer accounts on the CRM system and MT4 manager;
• Perform other temporary management tasks as needed.

• 监视和响应主要支持收件箱，以确保及时响应客户；                                                                                                                                          
• 为马来西亚和国际申请人评估并建立新的帐户申请（包括个人，公司，信托和超级基金客户类型的帐户）；                                                                                                                                          
• 被许可方的文件要求以及识别和验证程序（KYC / CDD / AML流程）；                                                                                                                                          
• 在CRM系统和MT4经理上维护和更新客户帐户；                                                                                                                                          
• 根据需要执行的其他临时管理任务。

Job Requirements

1. Mandarin/Chinese is required;
2. Malaysian citizen or public relations;
3. Fluent in English and Mandarin.
4. Good MS office skills. ·Good
5. Communicative competence adverbial clauses: customer service skills
6. Highly value working experience in the accounting or financial sector
7. If you have a bachelor's degree or strength in accounting or finance, you will be highly valued. Adjustment (weekly, once a week, if applicable) 
8. Highly accurate, accurate and problem-solving ability;

1. Have a certain organizational ability, and know the details very well;
2. The ability to focus on expansion in a fast, stressful environment;
3. Able to work independently and follow tight schedules;
4. Self-motivated, cooperative, guided by solutions; and
5. Customer service experience is required.

Additional Info