Job Description

• To perform troubleshooting, to guide and to support our valuable clients in our related Financial Software – SQL Accounting and SQL Payroll.
• To be the front-liner of our system operational support including system support, database recovery, problem troubleshooting.
• To resolve all the clients' query in a timely and professional manner
• Responsible to deliver and comply with the Service Level Agreement (SLA) to corporate clients.
• Responsible to perform on-site software deployment and software training to clients.
•  Analyze and identify clients’ requirement and assists to provide useful insight and solutions to the team and also clients 

Job Requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, in any IT/ Business Information Technology/ Finance / Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• To Learn and To-Do Attitudes
• Fresh graduates are encouraged to apply.
• Applicants must be willing to work in Kota Kinabalu / Sandakan.
• Experienced in Software Support (SQL Accounting Software) with a proven track record will have added advantages.
• Punctuality and able to deliver under tight deadline 
• Preferably client-oriented, friendly and team player.
• Preferably fluent communication skills, pleasant personality with good analytical skills.
• Candidates must possess a driving license and own transportation. Candidates must be willing to travel
• 2 Full-Time position(s) available. 

Company Benefits

Additional Info