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Digital Client Servicing Manager

Sales and marketing
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Damansara Heights, Kuala Lumpur

About The Job

We are looking for someone:
  • Who is capable of managing the portfolios of a variety of our clients from various industries 
  • Who possesses digital knowledge and the confidence to address and own business relationships with the client
  • With strong reporting and analytical skills to define applicable learnings based on web performance metrics and projected results
  • Who actively stays on top of the latest digital technology trends
  • A self-starter who is able to foster good working relationships with others to check off the boxes and making sure we get the right things done on time, and within budgets.
  • Eager to provide mentorship to our fleet of aspiring executives

Job Requirements

  • Minimum 3 years of agency experience or proven work experience in a client-facing digital marketing role
  • Strong Project Management skills - Resource and budget planning
  • Attention to detail and ownership of one’s responsibilities end-to-end
  • Positive and pleasant; strong set of soft skills and confidence  
  • Able to provide remarkable customer experiences and foster close client-agency relationships
  • Works well with internal and external teams
  • Understanding of platforms Google AdWords, Analytic Tools, Facebook Ad Manager, Programmatic

Our Culture


Step through our doors and you will see why we are the world’s most influential digital performance agency. Our diverse team of 110 people, passionately give brands the digital edge they need to succeed. We believe that going digital is an essential part of any marketing strategy. As a World Brand Congress and A+M award-winning agency and as a critical partner, we demonstrate value for growing our clients business. We recently joined forces with the Dentsu Aegis Network. This union promises to strengthen our digital propositions in the market, steering an old legacy into the 21st century. Step inside, we’d love to share your story with the world. 


What happens when you breed a group of young, passionate digital marketing specialists? You get a synergy of innovation, inclusivity and imagination. Our team of digital experts drive digital business performance and delivering transformational business outcomes.

We develop effective strategies for clients in a range of markets and industries. We apply globally inspired thinking, coupled with local insight and expert implementation to achieve great results. 

We're agile, which means we move fast. Real-time reporting, close ties with media owners, and an instinct for trends means we spot opportunities first — achieving excellent ROI while reaching out to new audiences.

We're pioneering. ‘Never been done’ is not a phrase that bothers us. Our proprietary platforms are continually raising the bar within the industry and our media firsts win attention and awards year after year.

We're ambitious which is why we’re always working to make things better. From award-winning campaigns to industry-leading expertise and inspired customer service, we aim high and never settle for the status quo.

We're responsible. We get real results by doing things the right way. That means putting quality first, taking ownership of our actions, communicating openly and treating people well in everything we do.

We're collaborative. We work alongside media owners, the global iProspect network and our Dentsu Aegis partners, achieving outstanding results by sharing ideas and knowledge with the best in the business.