Content Writer
Confluence Contour Sdn Bhd
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RM 2400 - RM 3000
Subang Jaya
Full-Time
Job Description
- Review article feedback and initiate document remediation in consultation with the ESS – OSR Documentation team in Redlands.
- Review legacy technical articles and perform updates and revisions as needed to keep content relative and accurate.
- Revise, edit, rewrite and carry out structural remediation for making legacy articles search engine optimization (SEO) compliant.
- Check existing articles for their applicability to new versions of the software. This is a timebound, periodic activity that is coordinated with new software releases.
- Revise and update existing articles to support new product releases.
- Revise and maintain articles based on user feedback, new incidents and ArcGIS Ideas.
- Identify articles for legacy/retired products and update or archive them per defined processes.
- Mark bug articles and references when fixed in various service packs and cross-link them with relevant knowledge base articles, downloads, Web help or other online resources.
- Add service packs, hot fixes, or version update links to the articles related to bugs that have been fixed.
- Search existing articles and cross-link with new ones to consolidate information and help users select the right context. Also carry out cross-repository linking as required to Wiki.GIS.com topics, the GIS Dictionary, ArcGIS Ideas, white papers and Web help.
- Create index articles to group and consolidate similar content types, online resources or topics.
Job Requirements
- Candidate must possess at least a Bachelor's Degree, Professional Degree, Master's Degree, Computer Science/Information Technology, Geographical Science, Geology/Geophysics, Journalism, Linguistics/Languages or equivalent.
- At least 1 year of working experience in the related field is required for this position.
- Applicants must be willing to work in Subang Jaya. (Transport will be provided for those who lived within the Klang Valley)
- Preferably Junior Executives specializing in Journalist/Editor or equivalent.
- 3 Full-Time and Contract position available.
- Candidate that has HTML, JavaScript, MATLAB or related skills set would be an added advantage.
- Required language(s): Proficiency in English is a MUST; fluency with in any other language such as Swedish, French, Japanese, Russian, German, Italian or Arabic would be an added advantage.
- Journalism/Publishing professionals/graduates are encouraged to apply.
- Fresh graduates are encouraged to apply.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 3 Years of Experience
Job Specialisation
General IT
Company Profile
Confluence Contour Sdn Bhd
CONFLUENCE is a leading, global provider of geospatially powered solutions to the commercial, government, financial, insurance and communications industries. Our customers rely on our GIS and geospatial solutions to organize vast amounts of complex data into understandable visual representations. Through our software, our customers make better and faster operational decisions vital to power business intelligence and interaction management that help propel growth and efficiency within their organizations.
Our typical customer has complex, customer-specific workflows which handle critical data in an existing IT infrastructure. CONFLUENCE's task is to understand our customer’s needs and processes, prescribe a correct set of tools, and implement our geospatial technologies seemplessly into their environments. To do that, we offer extensive services to help customers analyze their business processes and integrate our products and services in the most productive way.
CONFLUENCE serves as the source for infrastructure management and integrated operational support solutions for managing the communications network assets of communications companies. These assets could belong to public or the private sector entities that maintain their own private communications network. We provide a suite of solutions to help you address work design, network asset management, the Internet, and integrated mobile work force management. The foundation component for our solutions is a comprehensive, enterprise-capable,GIS solution that houses a connected data model of your entire communications infrastructure. CONFLUENCE solutions are based on open, scalable products optimized for interactive 2D and 3D visual performance, ease of integration, and the enterprise data integrity needs of both large and small information systems environments.
Our typical customer has complex, customer-specific workflows which handle critical data in an existing IT infrastructure. CONFLUENCE's task is to understand our customer’s needs and processes, prescribe a correct set of tools, and implement our geospatial technologies seemplessly into their environments. To do that, we offer extensive services to help customers analyze their business processes and integrate our products and services in the most productive way.
CONFLUENCE serves as the source for infrastructure management and integrated operational support solutions for managing the communications network assets of communications companies. These assets could belong to public or the private sector entities that maintain their own private communications network. We provide a suite of solutions to help you address work design, network asset management, the Internet, and integrated mobile work force management. The foundation component for our solutions is a comprehensive, enterprise-capable,GIS solution that houses a connected data model of your entire communications infrastructure. CONFLUENCE solutions are based on open, scalable products optimized for interactive 2D and 3D visual performance, ease of integration, and the enterprise data integrity needs of both large and small information systems environments.
Content Writer
Confluence Contour Sdn BhdRM 2400 - RM 3000
Subang Jaya
Full-Time
This job is no longer available