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Key Account Manager, Sales

Sales (Corporate, Real Estate, Telesales, etc.)
Full-Time
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KLCC, Kuala Lumpur

About The Job

The Head of Sales (HOS) should be a self-motivated professional with proven managerial experience and an outstanding track record in sales. In this position, the HOS will be responsible for meeting the company’s   quarterly   sales   results   within   assigned   locations   and   accounts.   The   HOS   should   also  be incredibly   personable   and   able   to   think   strategically   about   connecting   the   resources   in   the   greater community to the needs of the coworking space Duties will include motivating our sales team, designing strategic sales plans, and assessing costs and competition. In addition to being an excellent communicator, our ideal candidate will also demonstrate
exceptional negotiation and leadership skills.

Responsibilities
  • Develop   and   execute   a   strategic   quarterly   plan   to   achieve   sales   key   results   and   deliver   key metrics of conversion and price per workstation
  • Manage and develop a pipeline of new and repeat business to maximise workstation occupancy and event space bookings
  • Source, attract and close deals for anchor tenants (above 20 workstations) and Enterprise solution tenants
  • Develop   and   maintain   relationships   with   brokers   and   corporate   accounts   to   build   a   pipeline   of direct lead generation and referrals
  • Manage   sales   forecast   and   real-time   sales   reporting   through   the   sales   dashboard,   and   chair weekly sales meetings
  • Realize the entire sales process, from qualification, site visits, negotiation, to closing deals.
  • Lead, manage, coach and lead performance management for the sales team, including regularly monthly check-ins
  • Continuously revise the Sales Playbook – a manual of best practices, and efficient sales processes geared towards efficiency and ease of use
  • Work   with   various   stakeholders   to   drive   Colony   Guest   satisfaction   to   ensure   opportunities   for additional business growth
  • Maintain a high level of knowledge of Colony’s offerings while staying current in understanding the competitive landscape and industry trends 

Job Requirements

  1. Strong sales & marketing skills, including the ability to remain flexible and calm in high pressure or continually changing situations.
  2. Ability to communicate effectively and professionally in both local language and English (written and oral).
  3. Solid organisational skills, including the ability to prioritise and multi task in a demanding environment.
  4. Candidates with hospitality experience and background preferred

Our Culture

OUR STORY

After years in the typical corporate working environment, the team at Colony aims to challenge the dreary and mundane offices that represent our workplaces today with beautiful serviced offices.

At Colony, our commitment to providing the workplace a better environment joins beautifully with our conviction that people should always be taken care of, even when you’re working. So we’ve created a place where not only is the design ‘living’, but the experience at work is too.

So much has changed in the past 20 years, we eat better food, live in better homes, have better healthcare, but one thing that hasn’t change is the way we work. This is where Colony comes in, where experiences are individually crafted to ensure you get the care you deserve at your workplace.

Our brand of luxury is welcoming, personal and human. For us it’s not about status symbols, chasing the latest trends, or gimmicks. It’s about the sense of belonging and being well taken care of. Whether you’re here to work or to play, or even a bit of both, we make it our business to help you feel good, inside and out.

And like all things living, our service changes and adapts to suit the needs of people who walk through our doors. This is where both the physical space, and what happens inside it make you feel great. Where you leave satisfied. And where you feel glad to come to work, seeing your customised order of freshly brewed coffee sitting on your table every morning.

Our purpose at Colony is to raise the standards of what working should be like in the region. We don’t have to sacrifice having a life for a job. We can have both.

We want to transform the work experience with beautiful serviced office spaces, and world-class hospitality; creating the office of the future. 

OUR MISSION AND VALUES

OUR MISSION 
To be the best coworking space for our guests with 5 stars first-in-class hospitality and service
 
OUR VALUES 
EXTREME OWNERSHIP 
We practice full ownership of the result of any task we are responsible for by any given deadline. Extreme Ownership means that we are only measured by our results, irregardless of how much effort we put in or any external factors. Results are what we owe to our fellow colleagues. 
 
INTEGRITY 
We stick to our principles and do what we say we will do. We do not do anything that could make anyone question our integrity. We do not steal, cheat on anything even if it's as simple as claims or time sheets, tell lies or untruths or help anyone else inside or outside the company do any of the above. 
 
EMPATHY 
We always take time to put ourselves in the shoes of someone else no matter how difficult to do so at any particular moment. We do not gossip, speak ill or talk bad of colleagues because this would go against this very principle. 
 
GRATITUDE
We always seek to appreciate and reciprocate any good that a colleague, guest, vendor or the company does for us. 
 
TENACITY 
We never give up and work each day like the people in the company depended on it because it is more often than not true. In this modern world we live in, anyone without tenacity is left behind 
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