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Community Associate

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Puchong, Selangor

About The Job

  • Serve as the point of contact for all members and guest within CO3.
  • Work on community task together with the Campus Head and take an active role in the development of internal connections between members, through events, physical interaction or digital communication.
  • Solve member-related issue to ensure smooth operation.
  • Provide weekly and monthly report to track KPI
  • Ensure that our members and guest have the best experience in CO3 Meet and greet members and guest with enthusiasm and a genuine smile. Building a strong relationship and act as the first point of contact for everyone providing professional and friendly services.
  • Handle phone calls and manage the switchboard.
  • Driving sales revenue by seeking out new business opportunities via leads and enquiries.
  • Developing and implementing sales plans to achieve set sales targets
  • Partner with Community teams to ensure successful placement and follow up of new members
  • Utilizing innovative and creative sales tactics
  • Touring and demonstrating CO3 location and business solution with potential members

Job Requirements

  • Diploma or Degree in any field
  • Experience in customer service, sales or project management
  • Exceptional organization and multitasking skills
  • High level of English – both verbal and writing is a must
  • Getting the job done, Practical, fast thinker and deliver whatever it takes.
  • Multi-tasking and being able to communicate with different stakeholders
  • Able to start immediately will be added advantage.