You have a passion for Clozette's mission to connect women in Southeast Asia through a unified love for beauty, fashion, wellness and good living. You believe that women are capable of great things and would like to be a part of an organisation that values that ideal. You have a deep interest and knowledge in storytelling to and about women. You are motivated by a desire to inform and inspire others, create work you'll be proud of, and constant progression. And you love having fun while on the job!

 

Do you have an eye for creative imagery in beauty, fashion and lifestyle? Are you a people’s person who loves bonding with the community? Are you adept at working independently and as a team member? If you're looking for a fun place to squeeze out your creative and social juices, you came to the right place. We are looking for a Content & Community Manager to join us in Malaysia.

 

Key Responsibilities
Content:
·        Take charge of Clozette Malaysia's and our clients' social media channels which includes and not limited to Facebook, Instagram and other emerging platforms. Scope includes content planning and creation, new initiatives, live online events etc
·        Attend relevant events using Clozette’s social media platforms as assigned by the Editor
·        Provide engaging and shareable social media event coverage with punchy, engaging copies
·        Ability to plan and optimise media to achieve long time KPIs such as fan growth, engagement and any points of conversion
·        Able to plan, buy and optimise social media ads to achieve the best conversions
·        Assist in the production of creative assets, working closely with our creative team

·        Events co-ordination for Clozette or client campaign events

·        Work as part of a creative team together on the production of creative imagery that demonstrates the value of the company and the client’s product offerings

·        Analyse results and effectiveness of community and social campaigns to deliver actionable insights and recommendations
·        Keep current with social trends and insights
·        As-needed schedule requires flexible availability, including occasional last-minute and weekend coverage

Community:
 ·       Respond to comments and community queries in a timely manner

·        Monitor and report on feedback and online conversations

·        Organize and participate in events to build community and boost brand awareness

·        Launching community initiatives (e.g. planning for Clozette membership benefits, engaging targeted community members via platforms such as Facebook/WhatsApp/Telegram groups, launching an ambassador program, creating an event series and writing an email newsletter)

·        Identify and track relevant community metrics (e.g. repeat attendance at events)

·        Interpret website traffic, social media channels performances and online customer engagement metrics
·        Dedicated to build strong relationships between the influencers in our community and convert them into members

·        Have a strong network of talents that we can engage in content, brand and media collaborations
·        Maintain and expand a list of talents which includes content creators, hosts, entertainers etc. Building a Clozette exclusive talent list in the long run
·        Ability to spot up and coming talents and establish trusts to collaborate as and when opportunities come

·        Have his/her own current social media channels and has been actively creating social media content for at least the past 6 months
·        Have an existing network of content creators is a bonus
·        Experience in marketing communications or similar capacity

·        Constantly up-to-date with the new media; digital and social media savvy 

·        Understand media law, image copyrights, and proper crediting guidelines 
·        Resourceful in using online content creation tools, filters, plug-ins etc to

·        Proficiency in digital imaging software such as Adobe Photoshop and Final Cut Pro a plus

·        A strong sense of aesthetics, composition and balance with a passion for photography and videography

·        A reliable team player who is self-motivated and able to work independently

·        Well organised and proactive with excellent attention to detail

·        Ability to work in a fast-paced digital production environment