Job Description

• Supports the creation, development and updating of training materials.
• Coordinates training courses and classes for a multi-functional and international sales community
• Organizes and maintains content files, knowledge repository, and Learning Management System
• Provides project management and coordination for training-related projects 
• Manages vendor relationships, user accounts, and user access levels.
• Gathers feedback from trainers and trainees after each educational session.
• Track instructional effectiveness and determine the impact of training on employee skills and KPI’s
• Supports training delivery team. 
• Provides customer support to end-users of all training systems.
• Coordinates, tracks and reports on analytics related to training activities.
• Supports overall activities of the Training Department
• Other duties as assigned

Job Requirements

• Bachelor’s Degree or relevant experience
• Advanced proficiency with Microsoft Word, PowerPoint and 
• Experience working in a Windows-based Operating System environment and with MS Office products
• Ability to learn new software and systems quickly
• Work independently and as part of a highly-collaborative team, with excellent organizational and interpersonal skills
• Design and order educational support material.
• Maintain training and curriculum records.
• Ability to proactively manage multiple projects to successful, on-time completion 
• Ability to shift priorities based on the current business needs and to make progress on multiple, concurrent projects
• Proficiency with WebEx or other virtual meeting platforms.
• Ability to communicate effectively at all levels within an organization.
• Detailed and deadline-oriented; Highly motivated with a strong work ethic

• knowledge of eLearning software such as Articulate, Camtasia, Docebo, or other video and audio production software tools

Company Benefits

Additional Info