This role involves bringing high quality (content) into the organization, through negotiations and relationship management with identified third party suppliers. To view the full job code description, copy and paste the following url into your browser to access the GRF site, https://reachingourpeople.com/career-development/global-role-framework/.
Owns and drives live deal operations alongside proposal managers including meeting facilitation and scheduling. Owns per-deal content and document delivery, taking a customer-led view of delivering impact. Works heavily alongside document managers, content contributors and graphic designers to produce compelling copy and visuals.
Reporting to the Manager of the Global Proposal Team and working alongside the in-region and global sales team, you will be responsible for the following:
- Managing and creating proposal-related materials used in response to both formal and informal customer proposal requests from corporate, academic and government clients; Implementing, populating, and maintaining an electronic repository of content that can be leveraged for future RFPs and inquiries from customers; Working with external design, print, production and solution teaming partners to ensure the final proposal is high quality, compelling and ultimately maximizes chances of winning Working with the wider sales and support community who will focus on the development of a common RFP response process, implementing a shared technology platform to support process efficiency and repeatability, facilitating best practice sharing and collaboration across the business units, communicating with and training stakeholders in the sales and marketing organizations, and ultimately materially increasing our RFP wins and supporting our brand reputation.
- This position requires a combination of technical aptitude, technical and/or proposal writing experience, an understanding of Clarivate products/customer industries, excellent writing skills, as well as expert knowledge of Microsoft Word (Adobe InDesign/Illustrator is a benefit). The role is bilingual, requiring fluent proficiency in both English and either a Chinese language, Japanese or Korean as a minimum. The Proposal Coordinator/Writer will report to the manager of the global proposal management team so experience in remote team working is preferable, though local reporting structure and support will be available.
- This role is preferably based from our Global Business Center in Penang, Malaysia although remote working can be considered. It supports all brands and regions in the Clarivate portfolio and supports both new business and renewal proposals.